Facilities Officer at Stanbic IBTC

Job ID: 12650
Location: Lagos Nigeria
Division Group: Real Estate Services

Position Description

•     Responsible for day to day operational activities in the regions.
•     Handles requests, giving immediate solution to complaints and liaises with third party contractors for solutions to other issues.
•     Keeps records and ensures the planned preventive maintenance (PPM) schedule is carried out accordingly.
•     To deliver effective administrative support to branch offices and other locations.

Key Responsibilities

•     Responsible for day to day facilities management planning for each zone;
•     Responsible for the financial accountability and management with respect to facility management and procurement costs/expenses of each zone;
•     Responsible for resource management as specified for branches within the regions;
•     To ensure that bank operations are in compliance with established procedures, policies, regulations and codes as it affect property maintenance.
•     Liaises with service providers on all premises maintenance issues and also ensuring the use of good quality materials, good finishing with prompt attention.
•     Monitoring of all maintenance activities to ensure that they adhere to the service level
•     agreement and ensures the inspection of workmanship and materials as defined in the manuals.
•     Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
•     Acknowledges and endorses job completion certificates upon satisfactory completion of maintenance activities.
•     Ensures that services purchased are of acceptable quality in compliance with procurement policy.
•     Keeps management well informed of area activities and significant problems.
•     Liaising with the HSS and Branch managers in scheduling of time for the supervision and Planned preventive maintenance activity;
•     Provide periodic activity report to supervisor as may be defined;
•     Perform quarterly spend analysis on consumables to ascertain spend per head per location, and recommend adjustments in quantity where required;
•     Matrix report to Zonal Operations and Procurement departments;
•     Provide procurement functions in conjunction with Head office, such as contract negotiation, vendor supervision and preparation of vendor agreements in location.
•     Ensure and maintain supplier database in location.
•     Carry out Quarterly vendor performance appraisal.
•     Managing stores in location.
•     Safe keep and track fixed assets in location.
•     Provide HSE improvement proposals and reviews of HSE non-conforming Standards within the regional office e.g. supervision of regular inspection of fire protection, safety and emergency response equipment, co-ordination of regional fire wardens of the company etc
•     Coordinate courier activities for effectiveness.

Key Performance Measures

•     Ensure Management is appropriately informed of area activities and of any significant problems.
•     Facilities are well maintained and secure and meet the needs of the Bank.
•     Bank’s operational facilities are efficient and cost effectively administered.
•     Effective business relations exist with internal customers and contractors/vendors.
•     Deliver effective office administrative support

Required Qualifications

•      Bachelor's degree in Estate/Facilities Management, Civil/Mechanical Engineering or other relevant disciplines;
•     At least 4 years demonstrable experience in Facilities Management and Customer Service Management.
•     Vast knowledge of Facilities Management systems and equipments: Generators, Air conditioning.