Product Manager (IT) at TalentSquare

Job Description

• The ideal candidate would be responsible for developing products by identifying potential products; conducting market research; generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction; developing marketing strategies.
• Work with cross-functional teams to design, build, roll-out and subsequently manage products that deliver the company’s vision and strategy.

Job Responsibilities
Responsibilities will include the following:

Product Management:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services
• Research, define, prioritize and document product requirements, user stories and design for feature enhancements for existing and new application modules while considering the needs of existing customers, competitive market offerings and our overall company strategy.
• Take ownership and manage the assigned product through all phases of the product life cycle.
• Drive the process of working with and prioritizes inputs from multiple constituents including customers, professional services consultants, support personnel, sales, and development.
• Document defined requirements, user stories, mock-ups/design on in-house Wiki as the source of detailed requirements for development, Q/A and documentation.
• Communicate and coordinates with constituents on proposed solutions, status, and timeline for delivery.
• Deliver internal and external product training on new feature enhancements or modules.
• Participate in speaking engagements or product demonstrations as needed.
• Manage the defect resolution process including project management, requirements gathering, and testing and customer communication throughout the release.
• Serve as a product expert and understand the market and user workflow.
• Collaborate with IT staff to deliver solutions to meet end user and market needs.
• Monitor performance of solutions through metrics including customer satisfaction surveys. Identifies enhancements and owns the product backlog.
• Understand market trends and technology advancements; Incorporates knowledge into product plans.
• Conceptualize new products or features for development based on customer awareness and/or research.
• Contribute to the strategic and operational planning for the solutions team.
• Maintain vendor relationship management with OTS products to ensure an accurate understanding of the product roadmap and upgrade schedule.
• Perform related responsibilities as required.

Qualifications

• A tertiary MS/BS degree in Computer Science, Engineering, Software Development or another relevant field
• 5 years plus experience in product management, business analysis, business relationship management, and software development experience OR an equivalent combination of education, training, and experience
• Strong knowledge of operating systems, databases, and application layer technologies support to troubleshooting and identify issues.
• Demonstrated the ability to collaborate with and influence others, resolve conflicts, and lead a Product Delivery Team.
• Proven work experience in product management or as a product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross-functional teams in a matrix organization
• Excellent written and verbal communication skills
• Demonstrates advanced level proficiency in MS-Office including MS-Word, MS-Excel, MS-PowerPoint, and MS-Project Server.

Additional Information
The salary is competitive and commensurate with qualifications and experience.