Vice President, Human Resources and Shared Services at KPMG

Detailed Job Description
The VP Human Resources and Shared Services (HR & SS) is responsible for ensuring that the overall administration, coordination, and evaluation of human and shared services resources plans and programs are realized.Therefore, their essential job responsibilities include:

• Assembling and managing a multidisciplinary set of professionals/service providers to provide integrated support and insure the smooth, safe, secure and sustainable functioning of the company, its facilities, assets and employee work tools.
• Monitoring assessing, repairing and upgrading the facilities and systems to fully support corporate requirements for all business functions.
• Developing and administering human resources plans and procedures that relate to company personnel
• Planning, organizing, and controlling the activities and actions of the HR & SS division
• Contributing to the development of department goals, objectives, and systems for Human Resources and other shared services departments

Human Resources:

• Implementing and revising a company’s compensation program
• Creating and revising job descriptions
• Conducting periodic employee and salary surveys
• Developing, analyzing, and updating the company’s salary budget
• Developing, analyzing and updating the company’s evaluation program
• Developing, revising, and recommending personnel policies and procedures
• Maintaining and revising the company’s handbook on policies and procedures
• Performing benefits administration
• Maintaining employee development program
• Coordinating Performance and Talent management
• Maintaining inclusion and diversity programs
• Overseeing recruitment efforts for all personnel, including writing and placing job ads
• Conducting new employee orientations and employee relations counseling
• Overseeing exit interviews
• Maintaining department records and reports
• Participating in administrative staff meetings
• Maintaining company directory and other organizational charts
• Recommending new policies, approaches, and procedures
• Making recommendations to an organization’s leadership based on analyses of worker productivity.
• Identifying ways to maximize the value of the organization’s employees and ensure all human resources are being utilized as efficiently as possible.
• Fostering a culture of teamwork, openness, supportiveness, and fun along with dedication to delivering quality work on time.
• Managing/performing administrative duties for various functions at the Corporate HQ and branch offices which involve high-level contacts and exposure to sensitive information, requiring considerable use of tact, diplomacy, discretion, and judgment.

Shared Services:

• Meeting leadership requirements for head and satellite offices, productivity tools and logistics (vehicles, security, hotel, etc.).
• Developing performance metrics and deliver according to agreed service levels
• Collaborating with external vendors for office and general supplies and provide guidance and direction for corporate procurement.
• Implementing sustainable practices for business efficiency that reflect positively on external perceptions of all locations.
• Driving Operational Excellence –Technology, innovations in energy efficiency, sustainable practices, business efficiency & external perceptions of the company.
• Leading responsible divisional Investment Practices –use of expense/capital budgets with the goal of improving and maintaining the assets ensuring full/beneficial operations.
• Managing select vendor(s) and insure contract terms are met. Work with Legal unit to initiate contracts with vendors and ensure contracts are renewed/updated as needed.
• Resolving contractual issues with assistance of COO and legal adviser as required.
• Managing office service vendors, including security, food &beverage, production/common area janitorial and maintenance, hazardous waste and recycling providers.
• Negotiating with office supplies vendor to ensure high service level and discounted pricing continues as ordering volume increases to support site growth.
• Supporting IT with copier/printer management.
• Onboarding janitorial and maintenance staff to adhere to global practices and requirements.
• Managing security badging system, including issuance of new badges and auditing/maintaining system to ensure secured access.
• Taking Responsibility for office space planning and moves and assisting with overall Facility Master Plan.
• Developing and tracking capital and expense budgets for Facilities Site Services.
• Liaising with building owner (where leased) on special projects and all necessary inspections.

Required Qualifications and Experience

• B.Sc or BA degree in any Social Science discipline from a reputable university.
• Analytical/Critical and Strategic Thinking Skills
• Excellent Decision-making
• Excellent Organizational Skills
• Excellent Interpersonal and Leadership skills
• Ability to Work in a Team Environment
• Must be able to quickly adapt to work needs
• Excellent Verbal & Written Communication Ability
• Ability to Constructively Coordinate & Oversee Work of Others
• Strong in ethical conduct
• Good project management skills
• 15+ years’ experience, 7 years of which must be in senior HR generalist position.

Added Advantage:

• B.Sc. in HR or Management or Industrial Relations; M.Sc. or M.A Degree in Management or Business or HR; Professional certifications in HR or Management from a renowned HR or management certification institute.