Executive, Sales Network at Interswitch

Job Profile

• To effectively sell Interswitch products and solutions to pre-defined target markets and deliver revenue targets for products/solutions as indicated in the budget for assigned portfolio
• To manage relationships with clients and identified key accounts in assigned portfolio

Job Description
Sales Activities:

• Performs sales activities (presentation, prospecting) using the Miller Heiman sales methodology
• Prospects for new opportunities and identifies new profitable customers for Interswitch products/solutions in the assigned sector
• Solicits for customers and Cross-sells/up-sells group’s products & solutions to existing clients/customers
• Identifies networking opportunities, sales conferences and events that would provide positive impact to the sales bottom line in assigned sectors
• Attends exhibitions to generate sales leads/opportunities that can be converted to sales post-event
• Carries out external presentations to potential customers; performs customer demonstrations
• Follows up on leads and opportunities
• Develops proposals for customers and negotiates contract & payment terms with clients, reviews and prepare tenets of agreements/ MOU/NDA and works with Legal team to finalize and execute the contracts with client
• Actively uses the CRM tool to manage the sales process and maintain accurate & up to date information on all clients (customer database)
• Ensures that relevant documents and agreements with clients/sales opportunities are executed and linked to the customer profile on the CRM database
• Prepares and attends Performance Evaluation sessions with Team Lead, Group Head and Divisional CEO, Sales Networks

Business Development:

• Generates demand by pro-actively reaching potential customers to make them aware of the company’s products & solutions

Customer Relationship and Account Management:

• Develops and maintains strong relationship with key customers of products in assigned sectors using the key account management framework.
• Liaises with relevant internal teams to ensure customer issues and complaints with any client in assigned portfolio are properly resolved (escalates where necessary)

Receivables Management:

• Drives the process by working with Finance team for receiving balance payments for all projects completed with sign off in assigned sector/portfolio within stipulated period

Market Polling:

• Provides market feedback, competitor & industry insight to Team Lead & Group Head that will aid the sufficient visibility of payment products in sectors assigned.
• Performs market polling exercise as input to the annual budget/strategy formulation process

Performance Review and Monitoring:

• Carries out daily review of open opportunities to ensure they are closed in the month of consideration
• Reviews portfolio sales & revenue performance against set targets with the Team Lead/ Head using the CRM tool
• Reviews possible revenue lines and income for the coming quarter
• Monitors sales performance & deviations from budget.

Reporting:

• Prepares and submit weekly and monthly reports on the sales activities to the Team Lead/Head

Minimum Qualifications

• Bachelor's degree in any related discipline.

Experience (Number of relevant years):

• 1- 3 years minimum experience in a similar customer facing function with experience identifying and following up potential leads