Product Manager at Seamfix

Location: Lekki, Lagos
Job Type: Full Time

Role Summary

• The Product Manager will be responsible for generating product requirements; determining specifications; production timetables; pricing and time-integrated plans for product introduction.

Essential Duties and Responsibilities

• Draw up product strategy
• Develop product requirements and roadmaps
• Leading Business Analysts and coordinating with Service Delivery, Business Development and other teams
• Incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach
• Communicating product direction and vision
• Collect and analyse feedback from customers, stakeholders and other teams to shape requirements, features and end products
• Work with senior management to create product plans and roadmaps
• Ensure products and releases are launched correctly and on schedule
• Make creative recommendations to expand product base and vision
• Suggest ways to track product use and impact on end users
• Develop and implement product strategies consistent with company vision
• Provide guidance to the team based on management direction
• Coordinate the review, presentation and release of design layouts, drawings, analysis and other documentation
• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
• Track and monitor product delivery in line with standard product development lifecycle
• Participate in Scrum activities
• Steady refinement of product backlog
• Preparation of product documentations, requirements documentations, technical documentations etc.
• Coordinate and facilitate product usability testing
• Conducting market research and surveys (in collaboration with Market research team) to validate ideas and concepts before implementation
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with client personnel to identify required changes.
• Communicates needed changes to development team.
• Consistently delivers high-quality services to clients or users
• Acknowledges and appreciates each team member's contributions.
• Generates enthusiasm among team members.
• Assists in the facilitation of team and client meetings.
• Delivers informative, well-organized presentations.
• Understands how to communicate difficult/sensitive information tactfully.
• Identifies critical issues with ease.
• Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
• Manage and mentor team members
• Participate in the requirement/hiring process of team members
• Any other responsibilities as may be assigned by your line manager

Educational Qualifications & Experience Required

• A First Class or Second Class Upper Bachelor's Degree in any discipline preferably Computer Science, Computer Engineering, Electrical Engineering, Information Engineering or any related field
• 3 to 5 years work experience
• CBAA, CBAP, ITIL  is a plus
• Experience in Product Lifecycle Management (PLM)
• Familiarity with the Agile Methodology
• Proven experience in eliciting requirements and testing
• Experience in analyzing data or existing processes to draw business relevant conclusions
• Understanding Customer Segmentation
• Translating Customer Feedback into Product Modification
• Ability to work with Prototyping tools; Balsamiq, Proto.io, AI, Adobe XD etc.
• Ability to work with Word, Excel, PowerPoint, Visio, Projects
• Ability to adapt and adjust to change quickly
• Good knowledge in generating process documentation
• Basic experience in writing SQL queries
• Requirement Prioritization skills
• Ability to work with Word, Excel, PowerPoint
• Ability to work with task management tool; JIRA
• Good understanding and ability to work on UML Diagrams
• Good Quality Assurance Skills
• Good knowledge in generating process documentation
• Excellent interpersonal skills
• Good interpersonal skills
• Good attention to detail
• Strong written and verbal communication skills including technical writing skill
• Time management
• Excellent customer service
• Excellent written and verbal communication skills
• Presentation & Client facing skills
• Good negotiation skills
• Strategic thinking
• Developing Value Propositions
• Researching Market Trends

Essential Competencies & Attributes:

• ​Excellence driven
• Strong ownership mind-set
• Strong leadership skills
• Impeccable integrity
• Critical thinking and problem solving capabilities
• Dynamic and active
• Possess a can-do mind-set.