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Job Objectives
Duties of a delivery Director
A CM will have responsibility for the service stream in terms of Project Resourcing, Best Practice and Knowledge Management, Tool & Systems, Key Account Management, Service Opportunity identification and Service Development, amongst others. You will continue to promote the interests of Turner & Townsend giving the full benefit of your knowledge, expertise and skills to all your business undertakings.
You will report to the MD ROA and will interface fully with the various Market Sector Leads (MSL).
Expectations
In undertaking the role CM, Turner & Townsend have specific expectations to be met. The expectations will form part of your continuous development and performance measurement. These are set out as follows:
Service Delivery
Total service delivery to all clients within Nigeria. Your reporting structure with other Directors/MSL will ensure that you are best placed to direct resources to maximise return. Your focus will be continuous improvement at a service level and coordinating with other Directors/MSL to maximise opportunities available with our Key Accounts. You will also be expected to implement and or update requisite tools and systems to ensure staff are able to deliver a professional and efficient service.
People Management
Skills Required
Key Requirements:
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