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  • Posted: Jan 25, 2019
    Deadline: Jan 31, 2019
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    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
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    Senior Core Network Engineer - CS

    Job Description

    • Perform Second Line Maintenance support for all Core Network NEs including MSOFTX3000, UMG, HLR, STP, SBC and NGN and associated elements
    • Carry out hardware and software expansion/faults for the existing operational network
    • Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until it solved, Case owner once they get it from CS TL/Manager or Shift Duty Engineer
    • Solve the problems within SLA base on the contract
    • Daily health check performance and analysis, report immediately in case of any ambiguity
    • To be involved in planned activities, like BSC/RNC integration, POI integration, new node integration in the network
    • New software release update and implementation when they become available
    • To monitor the system Clear Codes daily and perform activity to minimize the occurrence
    • Attend meeting with the customer and is responsible to ensure the quality service
    • To create & modify routing & digit translation on different nodes when requested
    • To get involved in software & hardware upgrade if requested
    • Ensure the trouble ticket resolution within required SLA.

    Requirements
    Education:

    • Minimum Bachelor's or Master's (plus point) in Telecommunication or equivalent.

    Experience:

    • Well versed with 2G/3G circuit and CSFB LTE network architecture & protocols
    • Vendor experience of minimum 5 years in fault management, performance & capacity monitoring, and configuration management.
    • Experience in Huawei circuit switching equipment’s is a must + Experience will be a plus point
    • Experience in system upgrades, expansions & health checks of the network
    • Familiar with O&M and technical support work flow

    Skills:

    • Huawei Core Network CS experience including MSOFTX3000, UMG, HLR, STP, SBC and NGN
    • Process and Project Management, Customer Expectation Management
    • Configuration Management and implementation of the plan
    • Trouble ticket management, Prioritization, Fault diagnosis, Remote fault resolution, Management and control.

    Other Requirements:

    • Ability to work off hours depending on Network outages and customer requests
    • 24x7 availability to support after office hours, and be able to relocate with in the country
    • Ability to travel without advance notice throughout the area of Managed Services.

    Method of Application

    Applicants should send their CV to: recruitment@alfred-victoria.com with the subject as "Senior Core Network Engineer - CS".

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