Cinemas Team Member at Viva Cinemas

Location: Lekki-Lagos

Responsibilities

• Sells and processes payment of movie tickets, vouchers, passes, or facility memberships from customers at cinema events.
• Disseminate movie information to guests: current movies, upcoming movies, movie genres and information to turn inquiry to sales.
• Maintains a professional attitude with sincerity and enthusiasm reflecting the company’s commitment to guests.
• Attends to customers at the cinema and ensures the seating and safety of guests in all screens.
• Offers the highest level of customer service possible to guests, donors, visiting artists, artist management, customers, and any other member of the public or administration they may encounter.
• Sale of retail product sales including popcorn, hotdog and other items as per company guidelines
• Responsible for the preparation of some retail items including popping of corn, display of drinks, preparation of hot dogs and other speciality items. This demands speed and working in a hygienic environment

Experience and Qualification

• Minimum of GSCE/OND
• 1- 2 years work experience in a hospitality, retail or entertainment industry
• Basic Maths Skills
• Customer service skills
• Be passionate about movies
• Basic Computer Literacy
• Excellent problem-solving skills
• Excellent communication skills in English language
• Strong work ethics
• Team working skills