Tourism, Hotels and Holidays Manager at MyJobMag Limited

Location: Ikeja

The Tourism, Hotels and Holidays Manager would be responsible for managing tickets and other relevant documents, seat allocations and any special requirements. The ideal candidate would:

Key Responsibilities

• Assist with passport and immigration issues required for travel;
• Help holidaymakers check-in and settle into their accommodation;
• Communicate a range of information on itineraries, destinations and culture;
• Make sure all travel arrangements run according to plan and that accommodation, meals and services are satisfactory;
• Ensure that the tour is running smoothly for individual members of the group;
• Respond to questions and offering help with any problems that may arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage;
• Deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently;
• Make contact in advance with places to stay or visit to check details and arrangements;
• Liaise with hotels, coach companies, restaurants and other clients;
• Advise about facilities, such as sights, restaurants and shops, at each destination;
• Make accommodation bookings on proposed dates occasionally;
• Writing reports and maintaining records;
• Actively seeking out new sales opportunities through cold calling, tourism events, conferences, workshops, seminars and exhibitions.

Requirement:

• Must reside in Lagos
• Possess a bachelor degree.
• Minimum of three years managerial experience in a travel and tourism company;
• Excellent networking and negotiation skill with an in-depth ability to convert leads to deals
• Candidate must have extensive experience in travel bookings, reservations, itinerary management, change management etc
• Ability to develop domestic and international packages by researching attractions in new and known destinations, suggesting interesting travel routes or places of interest;
• Ability to design flexible tour packages to meet the needs of different customers;
• Ability to explore and identify new business opportunities in a competitive and rapidly changing industry;

Salary: Very Competitive