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  • Posted: Nov 30, 2018
    Deadline: Not specified
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    We are a licensed broadband communications company dedicated to providing suitable connectivity solutions for any business. We leverage on a unique combination of industry experience and expertise to offer a bespoke service to well-grounded businesses. e.Stream Networks Limited uses the latest communications technology to ensure that effective communicati...
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    Account Manager, Corporate Sales

    Location: Port Harcourt, Rivers Application Link

    Location: Abuja, Nigeria   Application Link


    Reports to: Senior Team Lead, Corporate Sales

    Job Purpose

    • This job role is responsible for achieving maximum sales profitability, growth and account penetration within an assigned Territory and/or market segment by effectively selling the company’s products or related services.
    • Contacts and secures new business accounts/customer while achieving the set sales target per time.

    Duties and Responsibilities
    Strategic Insight and Integration:

    • Work with the Senior Team Lead, Corporate Sales and contribute to develop and implement corporate sales vision, strategies/plan, models and policies.
    • Contribute to the design of the road map on how to drive sales and revenue for the corporate business
    • Maintain up-to-date professional and technical knowledge on current and future technologies and industry trends
    • Effective and timely planning of resources – human and material towards achieving set sales and revenue target and budget.

    General Expectations:

    • Solution Provider – Executes task in relation to tactical plans
    • Problem Solver – Learns from others and draws on past experience to solve challenges
    • Quality Enabler – Executes on commercial practices and identifies areas of continuous improvement.

    Technical / Analysis and Problem Solving:

    • Actively acquire new contacts and nurture existing ones, turning them into long-term relationships
    • Maintain sales volume, product mix, and selling price by being current with supply and demand, changing trends, economic indicators, and competitors.
    • Recommend adjustments in selling prices by monitoring costs, competition, and supply and demand.
    • Give weekly sector report

    General Expectations:

    • Results Achiever – Delivers individual results and support team objective
    • Operationally Astute – Organizes work to deliver on daily priorities and plans
    • Interpersonal, Relationship Management & Collaboration
    • Collaborate with the product development team to provide top quality service engagements for larger or strategic customers during the pre-sales process.
    • Provide input to costing and realistic pricing of all company product for the corporate customers

    Communication:

    • Provide regular important update to the Senior Team Lead
    • Seek and provide useful feedback to the Senior Team Lead
    • Generate and submit periodic report of sales activities to the Senior Team Lead Corporate Sales and to the Sales Manager for informed decision making

    Customer Focus:

    • Identify customer needs and suggest appropriate service/solution to meet the need
    • Provide platforms to receive customers’ feedback
    • Ensure prompt resolution of customers’ complaint

    KPIs

    • Growth in subscriber’s base
    • Growth in revenue generation from new subscribers
    • Growth in revenue from existing subscribers
    • Create high level customer satisfaction
    • Strict compliance to eStream ISO 9001 Procedures

    Requirements
    Education & Work Experience:

    • Bachelor’s degree in Marketing, Business Administration, Sciences, Electronic / Telecoms Engineering is preferred
    • Minimum of 4 years of relevant work experience
    • Work experience in an ISP company is an advantage.
    • Affiliation with relevant professional bodies

    Competency, Skills & Certifications:

    • Relevant Certification (e.g. NIMN)
    • Negotiation Skill
    • Consultative Selling
    • Digital Marketing
    • Presentation
    • Business Communication
    • Market Research
    • Relationship & People Management

    Working Conditions

    • The incumbent may be required to travel out of station often.
    • Open plan Office.

    Method of Application

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