You are on MyJobMag Nigeria. Go to MyJobMag Nigeria instead.
  • Female Customers Relations Executive at Ultra Media Solutions Limited

  • Posted on: 29 November, 2018 Deadline: 5 January, 2019
  • View Jobs in ICT / Telecommunication View All Jobs at Ultra Media Solutions Limited
  • Subscribe to free job alerts
  • Ultra Media Solutions is an ICT firm with core competencies in Web and Mobile Application Development, Enterprise Applications, Interactive Multimedia and Social Communities. We develop innovative, high impact, cost effective communication tools to help client’s business solutions.

    Female Customers Relations Executive

     

    Job Description

    • Developing and maintaining efficient systems to deal with client queries and support
    • Referring issues and potential sales opportunities to Sales and Marketing Executives where relevant
    • Handling and resolving all questions, requests, complaints and all other front desk activities
    • Providing efficient and professional first line account management to clients
    • Assisting the business development team in developing efficient systems to support the work of the Team
    • Handling mail boxes, telephone and correspondences
    • Building and maintaining relationships with clients and key personnel within customer companies
    • Conducting business reviews to ensure clients are satisfied with their products and services.
    • Liaising with internal departments to ensure client needs are fulfilled effectively

    Requirements

    • Proven work experience as a Customers Relations Executive or Receptionist
    • MUST be Social/Digital Media savvy or better still have passion for new media management
    • Thorough knowledge of customer service, office management and basic bookkeeping procedures
    • Proficiency in English (oral and written)
    • Solid knowledge of MS Office, particularly Excel and Word
    • Excellent communication and people skills
    • Good organizational and multitasking abilities
    • Problem-solving skills
    • Past working experience in Staff Administration will be an added advantage
    • OND, B.Sc or HND in any related field; additional certification is a plus.

    Method of Application

    Applicants should send their Applications materials to: customercare@ictcentric.com

    Note

    • Candidates selected for further consideration will be contacted for interviews.
    • Interested candidates must be residents in Lagos

  • Know More About Ultra Media Solutions LimitedSimilar Jobs
  • Subscribe to free job alerts
  • Customer Service Agent - Ease/Supersaver/Advancement at MAERSK
  • Contact Centre Agent at Outcess Solutions Nigeria Limited
  • Customer Service Officer at Owens and Xley
  • Customer Service Officer at Doheney Services Ltd
  • Call Center Operator at Bee Bee Jump Ltd
  • Team Lead, Customer Success at Reliance HMO
  • Customer Service and Admin Lead at The Olive Prime Psychological Services
  • Service Desk Officer at U-Connect Human Resources Ltd
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
 
 
Send your application through

Yahoomail Gmail Hotmail