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  • Cinema Supervisor at Viva Cinemas

  • Posted on: 26 November, 2018 Deadline: Not Specified
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  • Viva Cinemas - Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you.

    Cinema Supervisor


    Location: Lekki


    • To support the Cinema Manager in driving and exceed site budget, ensuring that the team understands daily targets, KPIs and product knowledge.
    • Ensures Daily Guest Service is prioritised and implement exceptional guest service standard to 
    • Deal with any issues may need attention. Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guest’s expectations. (Be positive & motivate the team)
    • Ensure Retail Concession Area is stock up and stock is available (till tickets, sweets, popcorn and drinks)
    • Follow daily cashing up procedures and security policy to protect assets and retail revenue. Any cash difference must be resolved and monitored immediately
    • Be firm and take immediate action for any Cash or Security Breach to all Box Office/Concession staff
    • Ensure Box Office/Concession staff are presentable and have correct uniform
    • Ensure Box Office /Concession cinema staff are trained on guest service standards
    • Ensure other income are recorded and other concession third party revenues are monitored and submit report to CM weekly. 
    • Maximize sales by ensuring there is availability of concession stock items and new movie releases, escalating any operational challenge with the Cinema Manager/ Brand Manager immediately to prevent sales loss. 

    Experience and Qualification

    • OND/ HND/BA Degree
    • 2 - 3 years’ experience in a retail, hospitality or entertainment industry.
    • Excellent Interpersonal skills
    • People and interpersonal skills
    • Computer literacy (MS Office suite - Word, Excel, Power Point, etc)
    • Time management abilities
    • Problem solving skills
    • Ability to work well under pressure and within set tight deadlines
    • Proven record of providing a high level of guest service and commitment to exceeding guest expectations
    • Able to achieve set targets through team drive and leadership.
    • High level of work quality, sets high standards and encourages above average performance
    • Enthusiastic and self-motivated, action orientated and willing to make decisions and take appropriate actions
    • Is able to plan a course of action to achieve, monitor and control tasks effectively and efficiently.

    Method of Application

    Applicants should send their CV to:

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