Room Service Caregiver at Rockgarden Homes

Job Description

• Care assistants are expected to execute auxiliary nursing functions; ensuring clients' lives are easier and more comfortable.
• They will assist old adults with daily tasks such as personal grooming, dressing, feeding, and general housekeeping.
• You will spend much of the day providing personal care to the clients in order to guarantee a high level of customer satisfaction.
• They will provide needed companionship to clients, lending an ear and letting them know they are being listened to.
• Duties include transporting patients to doctor's appointments, making beds, doing laundry (including ironing), preparing meals, giving patients their medications, or running errands.
• Thoroughly cleaning and sanitizing clients’ rooms and the work environment with the aim of maintaining excellent standards of cleanliness.
• You will often be required to provide necessary social interaction by reading and playing card or board games with clients, because it helps to keep them mentally active and alert.
• You will also often help clients to walk / move around and will occasionally sit with them for a couple of hours as may be necessary.
• You must be willing and motivated to work extra hours in order to meet up with responsibilities and may be assigned other tasks as management decides.

Key Responsibilities

• Assisting registered nurses in providing healthcare to elderly clients
• Ensuring that the estate and facilities are maintained in a clean and decent state.
• Managing the office environment, including sanitation and maintenance activities.
• Fulfilling all reasonable requests from clients, to ensure their comfort, satisfaction and safety.
• Availability and willingness to lift patients into and out of their beds, chairs, or bathtubs.
• Helping patients get a bath, get to and from the toilet, and sometimes changing a patient's adult diaper.
• Changing linens, making beds and servicing all bedrooms in line with company policy.
• Routine duties also include cleaning soiled laundry and housekeeping duties (such as vacuuming and dusting).
• Changing patient's bandages, checking vital signs or applying lotion to dry skin areas.
• Escorting clients to appointments (doctor, physical therapy, hair salon, etc.) and religious services.
• Recording daily care notes and completing the required documentations.
• Respect for patient rights regarding choice of lifestyle, i.e. political, social, religious, sexual and cultural.

Essential Requirements

• SSCE/GSCE/OND or similar relevant qualification.
• Knowledge, ability and experience caring for elders.
• Minimum of 2 years experience in a similar role in the hospitality or healthcare industry.
• A compassionate, caring and patient nature.
• Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and proactive problem solving skills
• Good written and verbal communication skills.
• Pleasant personality, team player, with good interpersonal skills.
• Ability to maintain confidentiality in both written and spoken information.
• Giving and receiving information both written and verbal.
• Knowledge of the environment and more than one major Nigerian language will be an added advantage.
• A flexible and highly adaptable approach to work.
• Certified courses in First Aid and CPR are a plus.