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  • Posted: Oct 24, 2018
    Deadline: Jan 31, 2019
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    OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
    Read more about this company

     

    Customer Care Agent

    Job Description

    • Build customer interest in the service and product offered by the company
    • Educate customer on new and existing products on the network
    • Effective and professional Brand cross selling of company products & services
    • Deliver world class customer service by cross selling with vibrancy and personal confidence
    • Provide accurate product information and serve as a knowledgeable resource for customer
    • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
    • Follow through on commitments made to customers in the course of selling.

    Min Qualification

    • Bachelor's Degree/HND/ND/NCE
    • Age: 20 - 30 Years Old

    Min Required Experience:

    • Not Specified

    Desired Courses:

    • Not Specified

    Method of Application

    Applicants should send their CV's to: frontdesk@outcess.com

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