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  • Posted: Sep 25, 2018
    Deadline: Oct 8, 2018
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  • We are a professional outfit that offers a wide spectrum of strategic Human Resource Services; particularly - Innovative Staffing Solutions, Potent L&D Interventions and Flexible Outsourcing to both big and small organizations across different business sectors. Driven by a team of exceptional and immensely talented consultants with rich industrial exp...
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    Medical Coordinator

    Job Category: Senior Level
    Reports to: Head of Medical Service

    Job Summary

    • This role is responsible for ensuring 100% Client Retention and Pro-actively ensure cordial relations with existing and potential Clients.

    Job Requirements & Responsibilities
    This role requires the occupant to:

    • Carry out on a quarterly basis for all clients, structured preventive Health programmes and provide Health improvement goals / feedback to Clients;
    • Ensure that client contracting processes such as with existing businesses, new businesses and all variety of pre- and post-engagement documentation are closed out and executed in a timely manner;
    • Track on a per client basis encounter and utilization data,  identify and report unusual events to management;
    • Based on client feedback; provide strategic input into company products and benefits which will impact positively on service delivery standards;
    • Supervise and report on bi-annual patient satisfaction surveys and provide action plans for improvement.
    • Supervise and actively effect the production of weekly news-letters in line with the World Health Organization Calendar on preventive Health information and topical Health care matters.
    • Carry out presentations with the marketing team prospecting for new business transaction.
    • Generate new businesses.
    • Provide input into the process improvement initiatives of the company.
    • Work closely with Account / Billing units in order to ensure that clients settle all financial obligations as at and when due.
    • Carry out key and prospective client presentations in collaboration with the marketing team(s)
    • Monitor excluded services delivered on approval by and ensuring prompt payment by Client;
    • Constantly seek for ways and means of generating referrals and new additional business (Premium and non- premium) from existing clients.
    • Communicate with clients and develop working relationships;
    • Identify and escalate priority issues;
    • Obtain and ensure that you have a thorough grasp of regulatory Operational guidelines,  departmental policies and practices and maintain accurate documentation for compliance;
    • Develop and Evaluate Patient’s satisfaction and quality of care provided for them;
    • Resolving provider and enrollee complaints and grievances promptly and provide input for associated business process improvement activities.
    • Perform all other related functions as assigned by your supervisor from time to time.

    RequirementsThe Ideal Person should have:

    • A Medical Degree (MBBS or MBChB) or its equivalent from a recognised University or Medical School.
    • NYSC certificate or certificate of exemption
    • Must be a Medical Doctor with 2 years post-NYSC work experience in a related role, preferably in a similar organization or generally in the Health sector.
    • Good presentation skills
    • Proficient knowledge in Health Care Management
    • Good oral communication skills
    • Proficient knowledge in computer applications especially Microsoft Word and Excel
    • Good interpersonal relationship skills;
    • Strong grasp of Medical and Clinical terminologies and procedures.

    Remuneration
    Salary is very competitive and attractive.

    Method of Application

    Applicants should send their CV's (MS Word format.) only to: recruitment@pivotageconsulting.com Using the job tittle as the subject of their application.

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