Job Vacancies at Christian Aid (CA)

Role Purpose

• The main purpose of this role is to provide in country security cover and assessments for the staff, the programme and the offices in Nigeria
• This will be done by applying Christian Aid’s security protocols, in country assessments, contacts with the local security community, the UN, INSO, IMF and other appropriate sources
• He/she will line manage the guards and drivers at all office locations, whilst being answerable to the country manager.  

Key Outcomes:

• Strong and diverse information network (local, UN, INSO, IMF etc) established from which reliable and up to date information on security may be obtained and applied by the team
• Sound cultural and situational advice, especially to the Country Manager and other staff within the country team
• As delegated by the country manager, ensure the security and crisis management plans are regularly reviewed and up to date and, providing security briefings prior and on arrival in country to visitors
• All Christian Aid staff – programme, office, drivers and guards are regularly trained on security and communications procedures
• Field security assessments carried out and provided to the Country Manager as required prior to submission of travel requests. Thereafter provide security support and presence during field trips
• Line manage the guards and drivers at both locations, ensuring vehicle, communication & security equipment are checked and maintained accordingly, whilst all understand their role
• Technical supervision provided for drivers on matters related to safety and security and to supervise the guards
• Regularly up-date and communication with Corporate Security Manager.

Role Agility:

• Expected travel per annum: Occasional travel
• On call/unsocial hours: Yes

Surge Capacity for Emergency Responses:

• Yes - could be required to to travel for more than 75 days p.a. and for a period of up to 3 months but for no more than 6 months p.a. with no less than one month’s interval between postings unless in extreme circumstances.

In order to respond to ever-changing demands within the environment, Christian Aid operates within an agile framework (both in workforce and operational) that requires from all employees, a high level of responsiveness and adaptiveness to processes and structures making flexibility and a project-based working approach the norm. To sustain this system, managers may/will agree further details of specific tasks and duties as part of the performance agreement. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility, and employees may be required to change the focus of their role from time to time.
 
Role Context 

• The role fits within the International Department and specifically within the Nigeria country programme. The individual is responsible for ensuring that the Country Manager is up to date on all security issues pertaining to the programme and country. He / she will be responsible for maintaining a high standard of security for all the office locations, the staff whilst working with the various security networks
• He / she will ensure that the guards and drivers are proficient and trained in their respective role and duties. Monitoring and supporting Programmatic work ensuring all staff and volunteers operate within Christian Aids Security protocols.

Role Requirements
Relationships:

• External: Networking closely with other agencies covering security; with partners and visitors.
• Internal: Line managed and reports to the Country Manager and matrix managed by the Corporate Security Manager. Works closely with the whole Team - programme and Administration Officers within the clearly defined responsibilities approved by his/her supervisor. Responsible in Line managing the guards and drivers.

Decision Making:
Budgetary / Savings Responsibility:

• This will be in Line with programmatic work, there will be a budget for security and safety equipment and training:
• Carry out all assignments by following policy and procedures established in office and other relevant Christian Aid policies and procedures. Spending authority is only with prior approval from the supervisor.
• Security networking and alliance building skills
• Weekly reporting to Country Manager on security situation covering country security developments during the previous seven days and making recommendations as appropriate
• Immediate reporting to Country Manager on security issues or incidents affecting Christian Aid operations or involving staff, premises and assets whilst making recommendations taking proactive measures
• Monthly reporting to Country Manager on security situation in overall country context related to the previous month
• Monthly Skype calls with the Corporate Security Manager to update on the situation and be provided with guidance and advice
• Be able to make critical security decisions/response during or after incidents.

Analytical Skills:

• Able to carry out risk assessment and apply solutions to migrate against in country threats both to staff and the field programme
• Monitoring and reviewing security protocols for the two offices and taking action to address or improve them on a regular basis
• Incident reporting and analysis. 

Person Specification

Applied Skills / Knowledge and Expertise
Essential:

• Degree in Social Sciences, Administration or Business
• Minimum of 3 years experience in security and safety management / logistics in an international NGO
• Field-based experience in complex and insecure settings or relevant security overseas position
• Sound understanding of Nigerian social and political context and its impact on security; well informed and knowledgeable about global security trends and issues
• Ability and willingness to change work practices and hours, and work with incoming surge teams, in the event of emergencies
• Excellent analytical skills
• Able to work effectively in a diverse team environment
• Ability to establish and maintain effective working relations with relevant internal and external stakeholders, with sensitivity and respect for diversity
• Experience of people management

Desirable:

• Ability to effectively deal with the stress factor in security management situations
• Good understanding of Nigeria’s security issues
• Experience in liaising with civilian, police and military government authorities, as well as with regional, national and international institutions

Digital / IT Competencies Required:

• Word, Excel, PowerPoint - Intermediate Web content design & development Basic
• Internet-based collaboration tools and video calling  - Intermediate Social Media - N/A
• Data Visualisation - Basic

Competency Profile LEVEL 2
You are expected to be able to:

Build partnerships:

• Take on different work when necessary to achieve a team or organisational goal
• Actively consult with others to ensure you understand their needs or goals
• Listen to and take on board fresh perspectives and views, even if you initially disagree with them
• Maintain relationships with individuals and networks, based on mutual understanding and respect. 

Communicate Effectively:

• Make complex things simple for the benefit of others
• Actively listen and question to check your understanding and draw out others when they are not expressing themselves clearly or seem to be holding back
• Be sensitive to what others may be feeling, based on what they say, how they say it and their non-verbal behaviour, adapting your approach accordingly
• Address difficult issues when they arise, being honest and open.

Steward Resources:

• Implement ways to reduce inefficiency in use of resources or pass the ideas on to someone who can make them happen
• Estimate the resources needed to achieve your own work plans or objectives and deliver them in the most efficient and cost-effective way
• Set and communicate realistic timelines for achieving tasks, working out how best to adapt if priorities change or unforeseen circumstances arise.

Deliver Results:

• Prioritise, plan and monitor your work to meet your own and team deliverables to agreed standards
• Acknowledge others’ priorities whilst being prepared to say ‘no’ if there are genuine reasons why their needs cannot be met
• Use logical processes and relevant tools and techniques to report on information or analyse options
• Make timely and considered recommendations or decisions based on analysis of available data, information and evidence.

Realise Potential:

• Evaluate your own work and actively address gaps in knowledge and skills, without prompting
• Recognise how you react to feedback and manage reactions positively, acting on specific feedback from others
• Share your knowledge where it will help others to be more effective
• Provide instruction, constructive feedback and guidance to others to help them learn.

Strive for Improvement:

• Constructively challenge existing practice
• Seek better ways of doing things, taking into account the possible implications
• Make positive suggestions on a way forward when faced with challenges, even if these fall outside the scope of your own work
• Look inside and outside Christian Aid for new ideas and evaluate their potential for your own work.

Salary

• N9,871,478 annually (full time).

Role Purpose

• The Security Assistant is to assist in security risk assessments and management for Christian Aid Monguno Field location as well as any other field locations within Borno State.
• The post holder will manage field safety and security risks with possible impact on Christian Aid Nigeria staff, visitors, partners and the organization’s physical assets.
• He/she will technically line-manage the guards within Monguno field office whilst being answerable to the Security Advisor.

Role Context

• The role fits within the International Department and specifically within the Nigeria country programme.
• The individual is responsible for ensuring proper context monitoring, analysis and timely security information sharing with the Monguno field team and the Security Advisor.
• He/she will be responsible for maintaining a high standard of security for Monguno Field office and the staff whilst interfacing with various security networks.
• He/she will ensure field trip management and staff tracking. He /she will ensure that the guards and drivers are proficient and trained in their respective role and duties.
• The role holder will support in monitoring and supporting programmatic work by ensuring all staff and volunteers operate within Christian Aids Security policies and procedures.

Key Outcomes:

• Strong and diverse information network (local, UN, INSO etc) are established from which reliable and up to date information on security may be obtained and applied by the team.
• Sound cultural and situational advice, especially to the Base Lead and other Project teams.
• Country Security Plan and SOPs implementation at field level. Proper Staff/visitor briefing on arrival to the field.
• Support regular training of staff, drivers, guards and volunteers on safety, security and communications procedures.
• Field security assessments carried out and provided to the Security Advisor as required.
• Guard force management at field level. Proper accountability and maintenance of field safety, vehicle, communication & security equipment. Technical supervision provided for drivers on matters related to safety and security.
• Overall field safety and security support.
• Regular up-date (daily, weekly and monthly sitrep) and communication with Security Advisor

Role Requirements
Relationships

• External: Networking closely with other security agencies within Humanitarian Community, Government Institutions and other security actors, partners and visitors.
• Internal: Works closely with CA staff, consultants and volunteers.

Decision making:

• Make decisions to assist teams effectively. Also, providing technical input and operational support in programme delivery.
• Day to day decision to ensure partner portfolio projects are running effectively.
• Make decisions in line with CA security policies that support crisis and emergency situations.
• Contribute to shaping and implementing logistics and procurement strategy.

Analytical skills:

• S/he should be able to analyse complex situations with safety and security implications.
• Required to develop new ways of doing things to better meet programme goals requiring substantial creative or analytical ability.

Developing self and others:

• Has direct responsibility for developing, coaching and motivating teams of colleagues/project team members.
• Focus will be on advising and guiding field staff on safety and security practices and procedures.

Person specification
Applied skills/knowledge and expertise:

Essential:

• Degree in Social Sciences, Administration or Business
• Minimum of 1 year experience in security and safety management/logistics in an international NGO.
• Field-based experience in complex and insecure settings or relevant security overseas position.
• Understanding of North-East Nigeria context and its impact on security.
• Military experience is an added advantage.
• Ability and willingness to change work practices and hours, and work with incoming surge teams, in the event of emergencies
• Excellent analytical skills.
• Able to work effectively in a diverse team environment
• Ability to establish and maintain effective working relations with relevant internal and external stakeholders, with sensitivity and respect for diversity
• Ability to communicate in local language.

Desirable:

• Ability to effectively deal with the stress factor in security management situations
• Good understanding of Nigeria’s security issues
• Experience in liaising with civilian, police and military government authorities, as well as with other humanitarian actors.

IT competency required:

• Basic.

Competency profile Level 1
You are expected to be able to:

Build partnerships:

• Work in a reliable, helpful and cooperative way with all colleagues and provide help to others without needing to be asked.
• Willingly participate in teamwork and contribute ideas, including those that may be beyond your own or your team’s role.
• Keep others informed about what is going on in your own work area.
• Treat everyone with courteousness, dignity and respect, accepting that people are different and have different views.
• Act and behave consistently with what you say.

Communicate Effectively:

• Communicate clearly and concisely, verbally and in writing. Pass on a clear message or information promptly and accurately.
• Ask additional questions to clarify when needed.
• Explain things simply and in a different way if someone appears not to have understood.
• Be aware of how your actions and words impact on others and adapt if necessary.

Steward Resources:

• Use resources economically, whether these are Christian Aid resources or wider environmental resources. Recognize that time is a resource and take responsibility for managing your time effectively.

Deliver Results:

• Agree your work plan, keep track of your own progress and keep others informed.
• Check the quality of your own work and deliver to expectations.
• Seek clarification and support from your manager when needed and to ensure appropriate sign-off.
• Respond promptly to the requests of others, seeking guidance on priorities and workload when needed.
• Consider the consequences of your actions, including the impact on your work and colleagues.
• Take personal responsibility for your actions.

Realise Potential:

• Question and ask for information and advice to address your own knowledge and skills gaps in order to learn.
• Regularly ask for and act on feedback on own performance.
• Assist others by showing how to complete tasks.
• Demonstrate concern for the wellbeing of others.
• Act and behave consistently in line with Christian Aid’s values.

Strive for Improvement:

• Demonstrate openness to change.
• Respond quickly and helpfully to new initiatives.
• Find ways to make improvements in your work.
• Show initiative when faced with problems.
• Willingly share knowledge and information that may help others

Salary
N3,187,627 Salary (full time)