Entry / Exit Gate Operator at PG Consulting Limited

Role Overview

• The Entry/Exit Gate Operator manages vehicle movement at parking gates, assists users with entry/exit processes, and ensures compliance with ticketing procedures.

Key Responsibilities

• Inspect all gate equipment (ticketing system, barriers, scanners, etc.) at the start of the shift
• Assist incoming users in collecting parking tickets at the entry gate
• Clearly instruct users on the payment process (directing them to cashier booths for validation)
• At exit: Verify whether the parking ticket is validated, Assist them in getting exit access only after proper validation
• Assist users facing issues during entry or exit
• Maintain a separate record of: ○ Vehicles entering ○ Vehicles exiting
• Ensure smooth traffic flow at entry and exit points
• Report any system issues or discrepancies to the Supervisor/Team Lead
• At shift end: Submit entry/exit records to the Team Lead, Recheck all devices and ensure proper functioning.

Requirements

• Minimum: Graduate (any discipline)
• Basic technical knowledge (hardware/software handling)
• Ability to operate entry/exit systems and troubleshoot minor issues
• Good communication skills to guide users effectively

Preferred Attributes:

• Alert and attentive
• Good crowd-handling ability
• Disciplined and responsible