Latest Jobs at Vodacom Nigeria

Band: Band G
Employment Type: Permanent
Department: Business Development
Reporting to: Manager: Business Development Group

Your Role

• Working within the Business Development Team, you will be responsible for Channel and Wholesale accounts, developing our channel and wholesale business, selling additional products and services through these mediums to maximize revenue, minimise churn and adhere to sales processes including the use of approved applications (SAGE, and Share point).
• The Senior Channel Account Manager will work closely with the Solution Architect, Product Development, Project Management, Finance, Legal, and members of other teams as required from time to time.  You will build trust, value others, communicate effectively and politely with mutual respect, maintain relationships that meet company core value.

Key Accountability
The channel & wholesale account Manager will be responsible for the day to day management of channels and wholesale sector as well as:

• Responsible for Sales/Sales Management for both new business development and management and growth of business in existing clients.
• Works with global and regional third parties & partners to identify & qualify new opportunities
• Work together with Vodafone Carrier Service/Vodacom Global Account Manager & National Account Manager to develop action plans to ensure account strategies are executed upon
• Work with relevant Vodafone Carrier Service/Vodacom Global Account Manager & National Account Manager to agree sales strategy and responsibilities within each account.
• Work together with Vodafone Carrier Service/Vodacom Global Account Manager & National Account Manager to develop action plans to ensure account strategies are executed upon
• Develop relationships with customers for future development.
• Identify ways to increase revenue share within existing accounts.
• Responsible for all client communication, conflict resolution and compliance on deliverables.
• Ensures that proper procedures are followed to meet quality standards and maintain account profitability.
• Monitor account performance and ensure that the set targets are met.
• Prepare necessary reports and maintain such reports in Sage database and SharePoint
• Approves invoices and is responsible for account collections.
• Provides two way communications between client and VBA Team.
• Maintain strength of the VBA image and quality in front of the customer.
• Lead planning and development of customer sales strategies to develop accounts in very close cooperation with the Line Manager where applicable.
• Develop relevant High Level Value Propositions.

Qualification Requirements

• You must have a degree preferably in B.Com/Business, Marketing, Computer Science, IT or its equivalent with a minimum of 3-5 years’ post NYSC experience in Channel sales, solution selling and relationship management or enterprise solution selling within a telecom sector.

What’s important to us?

• We are looking for individuals with exceptionally good understanding of converged and networking technologies and services, proven successful account acquisition and development in a telecom environment.
• Knowledge of telecommunications solutions for Enterprise Business – Mobile and Fixed Voice, Unified Communications, Cloud and Hosting Solutions, Connectivity Solutions and Internet of Things will be an added advantage.

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Band: Band H
Job type: Full-time
Employment Type: Permanent
Department: Business Development
Reporting to: Manager: Business Development Group

Your Role

• Working within the Business Development Team, you will be responsible for managing Key accounts, sale of new business, growth of existing clients and the reduction of churn.
• The job holder will develop relationships with customers for future development; maintain strength of Vodacom image and quality in front of Customer.
• The Account Manager will work closely with the Solution Architect, Product Development, Project Management, Finance, Legal, and members of other teams as required from time to time. 
• You will build trust, value others, communicate effectively and politely with mutual respect, maintain relationships that meet company core value.

Key Accountability

• Identify sales prospects
• Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.
• Identify new business and ways to increase revenue share of within existing accounts.
• Monitor account performance and ensure that the set targets are met.
• Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
• Manage the customer relationship for assigned accounts and develop revenue stream
• Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
• Monitor account performance and ensure that the set targets are met.
• Prepare necessary reports (RFP’s, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to BDG General Manager.
• Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database

Qualification Requirements

• You must have a degree from any reputable organisation with a minimum of 3-5 years post NYSC sales working experience, successful key accounts/enterprise solution selling preferably in the telecoms industry.
• Experience in managing strategic business across public and Enterprise sectors will be of advantage

What’s important to us?

• We are looking for individuals with exceptionally good understanding of converged and networking technologies and services, proven successful account acquisition and development in a telecom environment.
• Demonstrated success in networking and relationship management with a deep knowledge of mobile and fixed enterprise business in sales, business development, operations and technical sales is also desirable.

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Employment Type: Permanent
Department: Human Resources 
Reporting to: Senior Manager: Human Resources

Key Roles

• The Job holder is responsible for HR support services, 1st level recruitment and Selection, HR Communication, Employee relations management, HR Metrics and Analytics and Other Generalist functions.

Key Accountabilities
Resourcing:

• Support in End to End resourcing cycle while ensuring the preferred candidate is hired
• Proactively onboard selected candidates and ensure they are easily integrated into the system.
• Generate report on recruitment process periodically
• Support in administering background checks to employees prior to confirmation
• Provide feedback to candidates within the stipulated process turnaround time.

Data Analysis and Reporting:

• Visually report and analyze employee data using tools such as Microsoft Power BI, Excel etc.
• Help collate, analyze and interpret data relating to Employee information, recruitment, Fleet management and Employee wellbeing.

Graphics, Video and HR IT support:

• Provide Graphic designs for HR materials
• Edit and create Videos that aid information dissemination.

HR Communication:

• Graphically Design HR Communication materials e.g Birthday cards, newsletters etc
• Support in drafting and compiling HR Presentations

HMO:

• Support in Liaising with the HMO providers
• Collate and administer the forms used to register employees and their family for the Company’s medical scheme

HR Administration:

• Ensure all documents are filed and properly maintained
• Control canteen facilities
• Support in Welfare matters –End of the Year Party, Reward & Recognition.
• Maintain HRIS system and compile reports from the database
• Maintain confidential records of employees
• Support in coordinating the company’s Internal Bidding process.
• Coordinate the company’s front office function
• Perform other related duties as may be assigned occasionally by the Line Manager.

Qualification and Experience

• The preferred candidate must have Bachelor’s degree from a reputable university with a minimum of 0-2 years post NYSC experience preferably in the telecoms industry
• The Job holder must have deep knowledge of Nigeria labour relations, HR Metrics and Analysis and Graphics design.

Competency:
Knowledge:

• Strategic Human Resources Management
• Nigeria Labour Law
• Talent Management
• Employee and Labour relations
• HR Metric and Data Analysis
• Graphics Design
• Resourcing Model

Skills:

• Interpersonal skill
• Communication skill
• Analytical skill
• Graphic design skill
• Employee relations skill
• Coaching & Mentoring
• Career Advisement