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  • Posted: Sep 24, 2019
    Deadline: Sep 24, 2019
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  • Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
    Read more about this company

     

    ICT Support Officer

    Eligible candidates should send CVs in an email with Role and Location as email Subject.

    Eg: ICT Support Officer - Ikotun

    Target Location: Ikotun

    Grade Level: Officer

    Education: Degree (Must have completed NYSC)

    Age: Maximum of 35 years 

    Responsibilities:

    • Installing and configuring computer hardware, software, systems, networks, printers and scanners
    • Monitoring and maintaining computer systems and networks
    • Responding in a timely manner to IT service issues and requests
    • Providing IT technical support across the Brand
    • Setting up staff email, App. profiles and platform accounts for new and existing users
    • Repairing and replacing equipment as necessary
    • Testing and recommending new technology
    • Training of staff members on IT Support as necessary
    • Including other duties that may be assigned by supervisor

    go to method of application »

    Experience Officer (Ticketing & Service)

    Eligible candidates should send CVs in an email with Role and Location as email Subject.

    Eg: Experience Officer - Ikotun

    Target Locations: Ikotun, Yaba and Warri

    Grade Level: Entry

    Education: Degree (Must have completed NYSC)

    Age: Maximum of 28 years 

    Responsibilities:

    • Book travel reservations at GIGM terminals to walk in guest
    • Change travel reservation for walk in guest using the online booking system
    • Create and maintain guest reservation records
    • Resolve service problem by clarifying the guest complaint via phone, email and in person
    • Forward booking/traveling reschedule request to the concerned unit
    • Serve guests by providing service information related to travelling schedule, fare and payment
    • Announce arrival and departure information using the public address system
    • Assist in guest luggage check in
    • Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
    • Adhere to the company’s policy on guaranteed reservations and no-shows.
    • Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
    • Promote the online booking, app downloads and other products and services of the company to customers

    Method of Application

    Applicants should send CVs to hr@gigm.com

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

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