Job Vacancies at Ascentech Services Limited

Job Description

• Develop the country marketing strategy and marketing plan underpinned on deep insights and sharp brand positioning in partnership with company leadership.
• Participate in the annual sales budgeting exercise and lead development of marketing plans.
• Execute marketing plan to the highest possible standard and maximizing results by meeting set targets.
• Provide marketing support partners for Creative, Activation, Media, PR, ensuring effective marketing plan
• Plan and conduct market researches with consumers/customers for insights gathering, new product development etc.
• Build a new product pipeline and drive product development through R&D and manufacturing for successful launch.
• Work closely with Sales for successful implementation of marketing & promotional programs across Retail and Foodservice channels.
• Channelize ideas and market/ customer feedback from sales to improvise and launch new programs.
• Plan and execute consumer/ customer out-reach programs and events (food shows, festivals, consumer engagement etc.)
• Develop marketing capability by hiring, training and supporting team members.

Required Qualifications

• Bachelor's Degree or equivalent is a must.
• MBA in Marketing or an equivalent professional qualification would be a plus.
• Minimum 2-3 years of marketing/branding supervisor experience in FMCG or Retail industry
• Strong understanding of the Nigerian customer and FMCG market dynamics

Skills:

• Excellent oral and written communication skills
• Strong professional presentation skills.
• Excellent analytical skills and attention to detail.
• Collaborative approach to problem-solving.
• Aptitude for technical understanding of products and manufacturing processes
• Works well under deadline pressures; ability to prioritize and manage multiple and conflicting priorities.
• Advanced proficiency with Microsoft Office products.

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Job Description
Job Duties:

• Maintains customer records by following Customers upgrades, downgrades, Retrievals, Relocations, replacements and additional hardware and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Acts as a liaison and provides products/services information and resolves any emerging problems that clients might face with accuracy and efficiency.
• Provides technical advice and solutions for customer’s requirements and problems

Requirements

• B.Sc Degree in Computer Science, Telecommunications or relevant field
• Familiarity with MS Office and database
• Hands on experience with all telecommunications systems
• Adequate interpersonal and organizational skills
• Team player with customer service orientation

Skills and Qualifications:

• Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Good communication, Analyzing Information, Multi-tasking.