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  • Job Vacancies at Ascentech Services Limited

  • Posted on: 13 September, 2019 Deadline: 13 September, 2019
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  • Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

    Branding/Marketing Supervisor

     

    Job Description

    • Develop the country marketing strategy and marketing plan underpinned on deep insights and sharp brand positioning in partnership with company leadership.
    • Participate in the annual sales budgeting exercise and lead development of marketing plans.
    • Execute marketing plan to the highest possible standard and maximizing results by meeting set targets.
    • Provide marketing support partners for Creative, Activation, Media, PR, ensuring effective marketing plan
    • Plan and conduct market researches with consumers/customers for insights gathering, new product development etc.
    • Build a new product pipeline and drive product development through R&D and manufacturing for successful launch.
    • Work closely with Sales for successful implementation of marketing & promotional programs across Retail and Foodservice channels.
    • Channelize ideas and market/ customer feedback from sales to improvise and launch new programs.
    • Plan and execute consumer/ customer out-reach programs and events (food shows, festivals, consumer engagement etc.)
    • Develop marketing capability by hiring, training and supporting team members.

    Required Qualifications

    • Bachelor's Degree or equivalent is a must.
    • MBA in Marketing or an equivalent professional qualification would be a plus.
    • Minimum 2-3 years of marketing/branding supervisor experience in FMCG or Retail industry
    • Strong understanding of the Nigerian customer and FMCG market dynamics

    Skills:

    • Excellent oral and written communication skills
    • Strong professional presentation skills.
    • Excellent analytical skills and attention to detail.
    • Collaborative approach to problem-solving.
    • Aptitude for technical understanding of products and manufacturing processes
    • Works well under deadline pressures; ability to prioritize and manage multiple and conflicting priorities.
    • Advanced proficiency with Microsoft Office products.

    go to method of application »

    Customer Service Officer

     

    Job Description
    Job Duties:

    • Maintains customer records by following Customers upgrades, downgrades, Retrievals, Relocations, replacements and additional hardware and services.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Acts as a liaison and provides products/services information and resolves any emerging problems that clients might face with accuracy and efficiency.
    • Provides technical advice and solutions for customer’s requirements and problems

    Requirements

    • B.Sc Degree in Computer Science, Telecommunications or relevant field
    • Familiarity with MS Office and database
    • Hands on experience with all telecommunications systems
    • Adequate interpersonal and organizational skills
    • Team player with customer service orientation

    Skills and Qualifications:

    • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Good communication, Analyzing Information, Multi-tasking.

    Method of Application

    Candidates should send their CV (MS Word format) to: cv@ascentech.com.ng using the Job Title as the subject of the mail.

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