Customer Service Officer at Ascentech Services Limited
Posted on: 13 September, 2019
Deadline: 13 September, 2019
View Jobs in Consulting
View All Jobs at Ascentech Services Limited
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
Customer Service Officer
- Maintains customer records by following Customers upgrades, downgrades, Retrievals, Relocations, replacements and additional hardware and services.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Acts as a liaison and provides products/services information and resolves any emerging problems that clients might face with accuracy and efficiency.
- Provides technical advice and solutions for customer’s requirements and problems
- B.Sc Degree in Computer Science, Telecommunications or relevant field
- Familiarity with MS Office and database
- Hands on experience with all telecommunications systems
- Adequate interpersonal and organizational skills
- Team player with customer service orientation
Skills and Qualifications:
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Good communication, Analyzing Information, Multi-tasking.
Method of Application
Candidates should send their CV (MS Word format) to: firstname.lastname@example.org using the Job Title as the subject of the mail.
- Recent Jobs from Ascentech Services Limited
- View jobs posted the same day by this employer in a single thread »
- Branding/Marketing Supervisor at Ascentech Services Limited
- Know More About Ascentech Services LimitedSimilar Jobs
- Client Relations Manager at Safety Consultants and Solutions Provider Limited
- Customer Support Administrator at Prudential Estates Investors Network Limited
- Customer Service Manager at Pukka Logistics & Support Services
- Customer Services Representative at FEZ Consultants
- Call Center Agent at Outcess Solutions Nigeria Limited
- Customer Service Agents - Jumia Food at Jumia Nigeria
- Client Relationship Officer at SpotyLoans Nig Ltd
- Head of Customer Service at E-Settlement Limited