Job Vacancies at Cowrywise

About the Product Specialist Position

Our Product Specialists acts as a connection, providing product/services information and resolving developing problems that our customers might face with precision and competence.

They are genuinely delighted to help customers. They’re tolerant, empathetic, and intensely communicative. They love to talk. They can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and our Product Specialist can gather it for us. Problem-solving also comes naturally to them. They're confident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction for Cowrywise.

Product Specialist Responsibilities

• Always deliver exceptional customer service
• Handle high amounts of incoming calls
• Continuously expand knowledge of our product
• Provide customers with the best product fit for them
• Demonstrate product functionality accurately
• Follow up with potential customers to see if you can be of further help
• Work cooperatively with the product team to improve and build new product features
• Identify and evaluate customers’ needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion
• Provide accurate, valid and comprehensive information by using the right methods/tools
• Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
• Keep records of customer interactions
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers
• Seek self-improvement
• Product Specialist Requirements
• Customer support experience or experience in clients' relations
• Track record of not just reaching, but exceeding quota requirements
• Strong phone administration skills and active listening capabilities
• Customer orientation and capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• Bachelor's Degree

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Responsibilities

• Designing and developing advanced applications for the Android platform
• Unit-testing code for robustness, including edge cases, usability, and general reliability
• Bug fixing and improving application performance

Requirements

• Experience with developing apps with Android SDK
• Sound Knowledge of Kotlin
• Working knowledge of AAC and android Jetpack
• Familiarity with EventBus, Retrofit2, Realm,
• Ability to use git

How to apply

• Complete this Test Android Test (Currency Converter) and submit in the application form

• Build the APK and upload to google drive. Make sure it is accesible by everyone. Enter the link in the application form.

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We are looking for a skilled iOS developer who will join our team of talented engineers to design and help us to build the next generation of our mobile applications.

You should be able to write clean code and ensure your applications run properly. We also expect you to be passionate about pushing mobile technologies to the limits and perform well working in a dynamic environment.

iOS Developer responsibilities are:

• Create and maintain advanced applications for the iOS platform.
• Work together with cross-functional teams to define, design, and ship new features.
• Cover your code with unit tests to ensure robustness, including edge cases, usability, and general reliability.
• Troubleshoot issues and bugs and improve application performance.
• Explore, evaluate, and implement new technologies to maximize development efficiency.

iOS Developer requirements are:

• 2+ years' experience of working on a iOS Developer position.
• At least one original iOS application is published in the app store.
• Significant experience in software development, including work with third-party libraries and APIs.
• Excellent knowledge of Swift, Objective-C and Cocoa Touch.
• Good experience with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text.
• Good knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Good understanding of the full mobile development life cycle.
• Good Knowledge of Realm Swift, Alamofire/Promise Kit, SwiftyJSON.

How to apply

• Complete this test iOS Developer Test and submit in the application form with your entry's repo

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Responsibilities

• Implementing pixel-perfect design prototypes for our website, internal and user-facing dashboards
• Regularly optimizing the frontend code for faster loading, better usability, conversion optimizations.
• Connecting frontend components to the backend using Restful API's.
• Assisting the Growth team in coding various web collaterals, and optimizing user journeys on the website.
• Work directly with the UX design team to continuously improve our clients customers (both internal and external) experience

Requirements

• 1+ year experience in web development
• Good understanding of front-end technologies, such as JavaScript, HTML SCSS and SVG Animations
• Highly proficient with the JavaScript language and its modern ES6+ syntax and features
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Proficiency with modern development tools, like Gulp, Npm, Webpack, and Git
• Experience with both consuming and designing RESTful APIs

• How to Apply

• Take this test Frontend Engineer Test and submit in the application form with your entry's repo and a public demo url

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We are in search of a human, one that will have no troubles with explaining money in simple language to other humans. Sounds like you? Let's get started.

What would you do?

• Coordinate content creation for digital media channels
• Create awesome copies for marketing materials
• Handle corporate communications
• Partake in high-level PR strategy design
• Collaborate with high-end amplification partners

What skills do you need?

• Creative writing
• Social listening
• Content research
• Minimalism
• Familiarity with digital media tools

Can you do this?

• Try your hands on this challenge No Jargons Challenge

• Finally, fill the application form

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How do you sell investing without actually sounding like the regular sales-person? You know, we get lost trying to answer this sometimes. That is why we need you. You will help create compelling creatives that tell our story differently. Let's do this!
Experience Level: Intermediate

Responsibilities

• Design creatives for social media channels
• Design creatives for marketing campaigns
• Copy design for creatives
• Partcipate in high-end PR strategy development

The skills we'd love

• Minimalism
• Knowledge of Adobe Illustrator
• Knowledge of Adobe Photoshop
• Familiar with Adobe XD
• Familiar with photography

What do you need to do?

• Create a custom-designed CV
• Try your hands on this challenge The big sell!

• Finally, fill the application form

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As the Growth Associate, you will drive growth and awareness initiatives via community management and data-driven marketing efforts. You'll be responsible for executing creative strategies and marketing campaigns to fuel growth and increase customer engagement.

RESPONSIBILITIES:

• Develop strategic acquisition and retention marketing plans to drive growth and maximize immediate and long-term ROI.
• Handle campaigns end-to-end from conception to defining objectives, execution, tracking, and reporting.
• Day-to-day management of online and offline campaigns across channels including (but not limited to): paid social, paid search, content, organic, referral, email, podcasts, affiliate, and video.
• Monitor, analyze, and report on KPIs to ensure marketing initiatives are driving profitable acquisition.
• Use web analytics and business intelligence tools such as Google Analytics and internal tools to better understand our customers and exploit those insights in marketing campaigns.
• Think strategically, analytically, and creatively about new ways to reach customers and increase relevance.

DESIRED QUALIFICATIONS:

• 1+ years of direct, growth-focused experience in digital marketing, consumer tech and startup experience preferred.
• Experience building a comprehensive digital marketing strategy from the ground up.
• Proven success managing online marketing programs with CPC, CPA, and CPM cost models on Google, Facebook, Instagram, and content sites.
• Thorough understanding of various online and offline marketing funnels
• Experience implementing organic acquisition strategies, including SEO.
• Strong sense of ownership and determination to get things done.