Jobs at Smart Partners Consulting

Responsibilities

• Assists in resolving customer issues and complaints in a timely manner; escalates issues to appropriate Manager as necessary.
• Builds customer loyalty through the Rewarding Moments program.
• Place outbound follow-up calls to sales leads and persuade potential customers.
• Answer questions about the product details, the company, and issues for the customers.
• Supports the management team in integrating an Omni-channel experience for customers by being trained on the use of and the products available through each channel
• Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
• Perform basic account maintenance activities.
• Meet Quality Assurance Requirements and other key performance metrics.

Requirements

• Excellent interpersonal, written, and oral communication skills
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
• Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Must possess and be able to demonstrate strong influencing and closing skills.
• Ability to learn and navigate new software quickly
• Ability to type 30 wpm+
• Previous working experience as customer service Head for 5- 8 years in related firm
• Previous telesales experience is required
• Minimum Required Qualifications B.Sc

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Requirements

• Ability to use a telephone and computerized systems.
• Move freely around store, bend, twist, reach, squat, climb a ladder, and regularly lift/carry up to 40 pounds.
• Availability to work retail store schedule - Monday to Saturday.

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Job Description

• We are currently recruiting to fill the position of Sales and Operation Team Lead.

Requirements
Preferred candidates must have:

• 5 years and above experience in Similar industry with proven track record of cleaning operation
• Good knowledge of people management
• Good knowledge and experience in marketing
• Good knowledge of cleaning consumable with procurement and distribution
• Good social skills in Hospitality and other industries.
• Ability to increase revenue generation capacity
• Versatile with bid tendering and presentation for cleaning services
• Good managerial and Leadership skill
• Social skills and networking of clientele within the country.
• B.Sc./HND in any field.
• Knowledge of Health and Safety
• Proficient use of MS office
• Must reside on the mainland
• Preferred candidates must be ladies between 25 and 30 years.

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Locations: Awka, Ihiala, Nnewi, Onitsha, (Anambra) Agbani, Awgu, Nsukka (Enugu) Abakaliki, Afikpo, Unwana, Onueke, Edda, Onicha (Ebonyi), Orlu, Mbaise and Okigwe (Imo Owerri), Aba (Abia Umuahia) and Benue

Job Description

• They are currently seeking to engage Sales Merchandizers across our coverage areas in Nigeria. Due to expansion and growth, they seek to engage resourceful Sales Agents across their field offices in South East States.

Job Responsibilities
The Sales Merchandizers responsibilities include:

• Sales of the company’s product through door knocking, group presentations and contract / partnership initiative with government, NGOs and other stakeholders.
• Conduct daily sales calls to schools and other potential prospects in assigned territory.
• Deliver persuasive sales presentations in order to promote water purification in line with appropriate use of organisation products in group meetings.
• Submit regular sales reports.
• Rewards are based on Commission on Sales, which can be easily earned as the Impact Water products have multiple channels.

Job Requirements
Who Can Apply:

• Post-NYSC graduates of any tertiary institution in any field with aptitude for selling.
• Additional Competencies Required include:
• Age: 25 - 45 years
• Entrepreneurial, self-motivated and proactive
• Excellent communication skills
• Enjoys fieldwork and meeting people
• Pleasant and persuasive personality
• Good networking ability
• Ability to work with little supervision
• High degree of personal integrity and ethics
• Ability to communicate with integrity
• Previous sales and/or merchandising experience is an added advantage
• Proactive and numerate
• Basic computer knowledge

Remuneration
The remuneration package is competitive and performance-based. There is the possibility for growth within the organisation based on performance and results.