Job Openings at Huawei Technologies Co. Ltd

Responsibilities

• Provide Infrastructure services vision, enable innovation and leverage IT trends that can create business value consistent with customers’ requirements and expectations.
• Lead ITO strategic technology initiatives to build and maintain key elements of the customers enterprise infrastructure and associated project portfolio, including but not limited to 24x7 data center infrastructure management and evolution, mobility and remote access services, ubiquitous wireless networks, enterprise-scale messaging environments, active directory multi-forest integration, dual-carrier global WAN, software-defined internetworking, and innovative end user computing solutions.
• Provide leadership for delivery of 24/7 service operations and KPI compliance. Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations within and with the OEMs/Suppliers.
• Ensure comprehensive Disaster Recovery architecture is maintained and operations are in place to ensure compliance with required RPOs and RTOs during business continuity events (emphasizing but not limited to storage area networks and redundant, highly-available server and network architectures).
• Lead an extremely talented team of infrastructure Managers, Specialists and Administration professionals who with others define, manage and support the entire operations infrastructure for EMTS.
• Plan: 1) Future skill requirements, 2) Skill development strategies and resources, 3) Personnel levels based on project and operational demands, and 4) In coordination with senior I&O managers, professional and personal development for all members of I&O team.
• Motivate, organize, mentor, and manage senior managers within the team.
• Participate in IT strategic planning, project planning and budget planning efforts.
• Analyze technology trends and develop infrastructure strategy, architecture, and delivery processes designed for agility and cost effectiveness.
• Establish and maintain strong, strategic partnerships with vendors and other service providers.
• Develop RFPs/RFIs, oversee product evaluations, coordinate product and service selections, and ensure that pricing, terms, and conditions for supplier contracts meet Huawei and IT standards while achieving optimal results for the company.
• Coordinate I&O projects/resources with the IT project management office (PMO). Ensure all project deliverables, budgets, and timelines are met.
• Provide well-considered counsel to the Program Director, Director of Operations and other business service leaders.

Requirements
Education and Experience:

• Minimum of Bachelor's degree in Science and Technology/Management/Electronices science/Telecommunication or related specialization. Post graduate degree in Business management is an added advantage.
• 12+ years of technical and leadership experience managing and/or directing large IT operational teams also preferred.

Required skills:

• Extensive knowledge of Data Center Operations, telecommunications, Network engineering, Data Center applications, Client/Server computing, Databases, Storage & Backup, Cloud computing and production operations support. Specific technologies of note include but not limited to Microsoft Server & Client operating system and infrastructure applications, Voice and Networking, VMware, Citrix, EMC and/or NetApp Enterprise-level SANs, Network Devices, Server infrastructures, Huawei High end Servers and Storages, and multi-carrier WANs.
• Experience in related IT disciplines such as data processing, hardware platforms, enterprise software applications, database administration and outsourced/managed service systems.
• Strong leadership and management abilities. Ability to lead cross functional project teams in implementing projects of a complex nature.
• Demonstrated critical thinking and planning at a strategic, global level. Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives.
• Knowledge of Telecoms operations.
• Strong financial management skills in budgeting, forecasting, and cost control.
• Deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT.
• Persuasive, professional communication style. Capable of communicating complex, technical topics to a wide variety of audiences. Ability to interact with senior management and influence decision makers
• Flexibility to adapt to rapidly changing conditions and priorities, and to redirect managers and teams toward new objectives.
• Excellent understanding of multi-disciplinary nature of IT solutions
• Ability to see the "big picture" across such areas as private and public hosted infrastructure and services, identity management, security, telecommunications, enterprise storage and big data opportunities, end user experience, and training/education.
• Functional understanding of project management principles and their application to Infrastructure projects and teams. Formal project management expertise preferred.
• Demonstrated ability to apply technology solutions to business problems.
• Must have strong organizational skills and multi-tasking capabilities and excellent written and spoken communication skills.
• Knowledge of applicable laws and regulations as they relate to technology issues important.

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Role

• Owner of Quality Management function, taking end to end responsibility to fulfill requirements.
• Service Delivery Quality & Reporting
• DQA role in Transformation and Project Quality Management.
• Knowledge Management.
• Process Frameworks, Templates, Checklist and Document management.
• Program communication management and Program Reporting.
• Work in a cross functional organization in close coordination with relevant stakeholders to fulfill the designated task in PMO function/s in the assigned programs.
• Interact and communicate with customer as single point of contact for quality assurance function.
• Assist PMO leader/Director in implementation of Huawei’s IT projects-related quality framework, policies and procedures as laid down in contract and company processes

Responsibilities

• Liaise with Huawei HQ Quality Assurance division to develop quality plans, quality reports for IT operations/ IT projects.
• Ensure compliance with industry benchmarked IT Quality Management standards - Standard CS MS Projects QM manual and R&R definition; MS Ops Processes governance (quality & Security) criteria.
• Develop reporting dashboard, reports for the assigned function. Prepare reports as per defined intervals to all concerned stakeholders.
• Capture, implement improvement activities from time to time based on learnings, audits and industry practices.
• Assist PMO leader/Director in translating IT Governance and Quality strategy and plans into specific improvement programs/ projects.
• Additional responsibilities include assisting the PMO Director with defining, improving and updating the project management processes, standards and governance, assisting Managers on operations, projects by contributing to Quality Reviews, and co-ordinating activities in support of quality objectives.
• Perform any other duties as assigned by the PMO Leader/Director.
• Keep abreast of global and local best practice as it relates to the unit’s activities.

Requirements
Education and Experience:

• Minimum of six years relevant experience in Quality Management Role, in IT /Telecom industry.
• Master's or Bachelor's Degree in IT, Business Management or a related discipline
• ITIL v3 Foundation Certification Preferred.
• PMP Certified, Prince 2 Certified (desirable)
• Experience of managing small projects, or exposure to the end to end project lifecycle, or managing substantial parts of the project lifecycle
• Experience of working within a structured project management framework 

Required Skills:

• Certification and knowledge of at least one of the standards.
• Services ITIL ISO2000, Software ISO/IEC 12207-2008, CMMI / OSIMM
• Knowledge and experience of Microsoft packages, including Microsoft Project, MS Office
• Experience in undertaking qualitative and quantitative risk analysis using Monte Carlos Simulation, PERT or equivalent software packages in large programs or portfolio of projects.
• Good multi-tasking skills with ability to work under pressure and strict deadlines.
• A strong customer centric approach, good communicator and team player.
• Experience of successful delivery in a challenging environment.
• Fluent in English.