Customer Service Officer at LeadHire Limited

LeadHire Limited - Our client is urgently looking to engage the services suitably qualified candidates to fill the position below:

Customer Service Officer

• Job TypeFull Time  
• QualificationBA/BSc/HND  
• Experience 2 years
• Location Lagos
• Job Field Customer Care  

Responsibilities

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication

Requirements

• Must have completed NYSC.
• B.Sc Holders.
• 2 years’ experience in Customer Service.
• Preferably female candidates should apply for this position.
• Ideal candidate is an independent self-starter and good communicator who is willing to learn quickly and take initiative.
• Candidate should be residing in Ikeja, Lagos axis.

Method of Application

Applicants should send their Application and CV to: jobs@leadhire.com.ng with “Customer Service Officer” as the subject of the email.