Fresh Vacancies at Noemdek Limited

Job Roles & Functions

• Will be responsible for market development of the API 6A and 6D ball and gate valves which covers a range of applications in the oil and gas industry.
• Have a good understanding of our complete range of standard and engineered ball and gate valves services application in subsea sector of the oil and gas industry.
• The candidate must be highly aggressive in marketing of the valves products and quite established so we will be up against some formidable local competitors.
• Extensive field visits that may involves significant travelling out of station for training and product knowledge development
• Representing the company in major Oil & Gas exhibitions and events such as NOG summit, Upstream & Downstream Oil and Gas Exhibition & Conference Upstream where necessary.
• Provide technical support to customer to the business development team and clients to further develop better understanding of valve products.

Qualifications and Skills

• Bachelors in Engineering (Petroleum/Mechanical preferred)
• Sales experience in oil and gas industry both technically and commercially
• Proven ability to deliver in high pressure environment.
• Must have excellent attention to detail.
• Global sales experience a plus.
• Effective written and verbal communication skills
• Exceptional customer relations

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Position Overview

• The role of the Technical Service Specialist is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of Analytical Instruments.
• The Technical Service Specialist will work within the guidelines, established by the Director of Service & Manufacturing, and will follow the established procedures of the organisation.

Typical Duties

• Typical duties will include, but are not limited to the following:
• Installation- technical consultation and installation assistance to on-site personnel or contractor Startup
• Customer pre-consultation, site readiness preparation, startup monitoring, assist and train Equipment Maintenance
• Perform routine maintenance on equipment
• Repairs – repairing machines and systems, including rebuilds Troubleshooting-determine causes of operating errors and taking action to remedy the problem Equipment selection-determining correct tools and equipment required to perform the job Record Activity – complete service reports, record repairs, warranty and maintenance performed.

Job Description

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary.
• “Hands on” experience with Gas and Liquid Chromatographs, AA/ICP/ICPMS , Spectrophotomers , thermal Analyzers and others.
• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.
• Provide installation expertise at customer sites as well as conducting pre-installation assistance.
• Read and review blueprints, plans, specifications and other documentation to prepare for startup or service.
• Responsible for on-site training of customer personnel to company standards on proper operation of their equipment.
• Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
• Work with engineering, project management, spare parts and management groups to resolve escalated problems.
• Provide written service & expense reports to Director of Service & Manufacturing on all activities carried out on site and complete all required documentation in a timely manner.
• Properly document, label, and return all defective parts resulting from repair.
• Make technical recommendations to maintenance technicians and/or equipment operators.
• Work closely with the Director of Service & Manufacturing and service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Director of Service & Manufacturing or HR.
• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to company requirements.
• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment or replacement at the customer site or the company manufacturing facility.
• Assist the parts department with recommended spare parts and wear parts to existing and new customers.

Accountability and Performance Measures

• Supports initiatives that ensure product profitability.
• Achieves product growth targets in the assigned geography or account base.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
• Candidates with 2 - 4 years experience are required for the role.