Management Alternatives Ltd at Management Alternatives Limited

Role Summary

• The Human Resources Officer (HRO) will support the Head of HR to deliver all of the HR functions of the organization.
• S/he will coordinate the overall implementation of human resources objectives and policies and operations in addition to other miscellaneous tasks.

Responsibilities
HR Administration:

• Work within the organization’s HR policies and procedures in compliance with employment law and practices
• Support the Head of HR in managing employee disciplinary procedures
• Draft all HR legal documentation (contracts, termination letter, etc.)
• Serve as a liaison between the state offices and the headquarters for HR related activities.
• Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommend improvements to ways of working.

Talent Management:

• Manage employee recruitment activities including assessments, scheduling interviews, conducting reference checks and communicating hiring decisions.
• Coordinate orientation activities and ensure completion of all appropriate paperwork for new employees
• Direct teams from IT, Admin, and the programs to ensure that new employees have a positive experience at Solina and are successfully integrated into the organization, and their new role.
• Organize all training activities and provide administrative support in with performance management processes.
• Coordinate and participate in the completion of exit interviews

Employee Relations and Communication:

• Provide guidance to employees regarding policies, procedures and benefits
• Process staff benefits such as insurance, pensions and other allowances; and act as a focal point for these issues.
• Process and track employees’ leave applications, respond to queries and ensure compliance by staff.

Database management and HR reporting:

• Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records
• Ensure that offer letters, contracts, probation confirmations, and updates to documents are appropriately handled and documented
• Maintain and protect confidential data with utmost scrutiny, judgment and care

Education And Experience

• Minimum of a second-class upper degree from a reputable University
• Bachelors degree in Human Resources, Business Administration, Social Sciences or similar field.
• 1 - 2 years’ experience in HR.
• Management consulting or HR consulting experience is a plus
• Professional certification in HR is an added advantage

Knowledge And Skill Requirements:

• Good written and spoken communication skills.
• Good analytical and problem-solving skills
• Good organizational management skills
• Open to direction and collaborative work style and commitment to get the job done
• Demonstrates professionalism, sensitivity, confidentiality and a positive attitude at all times
• Great level of attention to detail, and commitment to excellence and quality improvement
• Ability to work well under pressure and excels at operating in a fast-paced work environment
• Knowledge of HR best practices, Nigerian labour law and employment legislations
• Competence with Microsoft Word, Excel, and PowerPoint. Knowledge of HRIS is a plus

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Role Summary

• The Program Associate - Healthcare Financing will provide technical guidance and leadership to Solina project teams.
• This will involve the execution of health financing project activities and development of client deliverables.
• S/he will collaborate with the teams to carry out project monitoring and evaluation, as well as document and disseminate lessons learned to relevant stakeholders.

Responsibilities

• Lead the development detailed concept notes on innovative healthcare financing solutions for Nigeria, and propose concepts to relevant stakeholders and potential funders
• Provide technical assistance to health financing project teams on data analysis, preparation of reports and presentations, facilitation of meetings/ workshops and other stakeholder convenings, publications for conferences, execution of other project activities and development of all client deliverables as appropriate.
• Lead the design of protocols for related operations research, monitoring and evaluation and documentation of lessons learned on all ongoing health financing projects
• Oversee the implementation of innovative approaches to disseminate information and learnings from projects through targeted project communication products and materials to external stakeholders
• Coordinate targeted capacity building for relevant program associates on health financing concepts and approaches relevant to successfully execute existing bodies of work
• Carry out any other tasks as deemed necessary by the firm’s management team and project Directors

Education and Experience

• Minimum of a second-class upper Degree from a reputable University
• Masters Degree in Healthcare Financing, Health Economics, Health Policy and Management, or Public Health with a health financing focus.
• 5+ years of experience developing and managing healthcare financing programs for vulnerable populations
• Existing relationships with Ministry of Health, National Primary Health Care Development Agency, National Health Insurance Scheme and other healthcare financing stakeholders at both National and sub-national levels in Nigeria is a plus

Knowledge and Skill Requirements:

• Excellent, up-to-date understanding of healthcare financing mechanisms, performance-based financing, Basic Health Care Provision Fund, National Health Insurance Scheme, and other risk-pooling or insurance schemes targeting vulnerable populations in Nigeria
• Good written and spoken communication skills
• Ability to analyze issues and problems systematically, gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions
• Ability to plan, manage and work in high-pressure situation under tight deadlines
• Excellent people manager, open to direction and collaborative work style and commitment to get the job done
• Ability to effectively manage relationships with stakeholders
• Demonstrates professionalism and a positive attitude at all times
• Competence with Microsoft Word, Excel, and PowerPoint.

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Role Summary

The Head of Human Resources (HHR) will lead the formulation of Solina’s HR strategy, and manage execution of the its HR operational plan to build and sustain a highly talented and motivated workforce.

• S/he will be responsible for driving continuous quality improvement of HR operations to facilitate the achievement of the organizations strategic objectives.

Responsibilities
Organizational HR strategy formulation and operational planning:

• Understand Solina’s strategic objectives, core competencies and program operations and continually draw its implications for refining the organization’s HR strategy
• Conduct a continuing study of legal frameworks, policies and best practices regarding HR management and guide Solina’s leadership to incorporate these into the organizational strategic thinking and direction
• Lead periodic workforce needs assessments in-line with organizational strategic objectives and changes in Solina’s business environment and identify required competencies
• Lead periodic reviews and refinements of organizational HR policies in-line with organizational strategy
• Develop and monitor annual costed operational plans to drive agreed HR initiatives

Core HR operations execution and employee relations:

• Establish and manage the organizations talent sourcing and recruitment procedures necessary to sustain a highly skilled and motivated workforce.
• Plan and manage in-house employee training and development programs (including onboarding of new hires), and evaluate the effects on staff capabilities in-line with organizational business goals
• Lead the implementation of the staff performance management system that includes annual personal development goal setting and tracking for all staff; periodically assess staff performance data and propose options for effective redirection (where necessary) in-line with international best practices
• Establish and maintain the organization’s systems for compensation and benefits, including analysis and reviews of relevant competitive market research in collaboration with the Head of Finance
• Lead the implementation of the organization’s occupational health and safety procedures
• Coordinate employee relations and communication activities (using firm-wide meetings, employee satisfaction surveys, newsletters etc.) to continually gauge the levels of employee morale and motivation
• Conduct investigations on employee complaints or concerns. Report findings and recommendations to the management team to guide action

HR systems optimization and departmental strengthening:

• Develop an evaluation framework with clear KPIs to track the effectiveness and efficiency of core HR processes (e.g. speed and cost of recruiting), and drive continuous quality improvement
• Review relevant HR data and prepare periodic reports for management, as necessary or requested, to review the performance of the department and track the status of HR initiatives
• Supervise the work of HR officers, provide guidance and mentorship to strengthen their competencies

Education And Experience

• Minimum of a second-class upper degree from a reputable University
• Minimum of a Bachelors in Human Resources, Organizational Behavior, or similar discipline. Relevant post-graduate education will be an added advantage
• 5 years of progressive experience in Human Resources
• Solid management consulting or HR consulting experience is a plus
• Professional training/certification in HR or active affiliation with appropriate Human Resources networks is required.

Knowledge And Skill Requirements:

• Knowledge of HR best practices, Nigerian labour law and employment legislations
• Strong oral and written communication skills.
• Strong analytical and problem-solving skills
• Excellent organizational management skills and demonstrated ability to lead and develop human resources staff members
• Evidence of the practice of a high level of confidentiality
• Ability to work well under pressure and excels at operating in a fast-paced work environment
• Commendable level of attention to detail and commitment to excellence and quality improvement
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping, and PowerPoint for presentations