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  • Posted: May 23, 2018
    Deadline: May 30, 2018
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    Since 1979, we have helped people grappling with the toughest hardships survive - and then thrive. That’s the heart of our approach: We help communities turn crisis into opportunity. Throughout our history, Mercy Corps has demonstrated innovation, timeliness and the ability to adapt quickly to changing realities.
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    Monitoring, Evaluation & Learning (MEL) Officer

    Reference Number: ABV/DEVPRGGM/2018/00006
    Salary Level: Level 4

    Program / Department Summary

    • The Educating Nigerian Girls in New Enterprises (ENGINE) is an initiative to improve learning outcomes and the economic status of marginalized adolescent girls aged 16-19 in the Northern Nigerian states of Kano and Lagos, the Federal Capital Territory (FCT) and the metropolis of Lagos, Nigeria. ENGINE through funding from the UK Department for International Development’s Girls Education Challenge, the Coca-Cola Company and other stakeholders supported over 18,000 marginalized girls to reduce education and financial barriers in its first implementation phase
    • In its second phase, ENGINE II will facilitate transition of these girls into functional literacy, numeracy and scale up their business opportunities and linkages. ENGINE II will further increase girls’ and young women’s access to:
      • Financial education and life skills;
      • Peer to peer networks and mentoring; and
      • Direct assets (materials and savings)
    • Beneficiaries will be integrated into value chains as well as conduct other market-driven employment opportunities. ENGINE II will also work with girls in formal and informal education to increase their learning opportunities and outcomes to prepare them for future economic activities and work in the policy environment to provide an enabling environment for girls to flourish in their chosen pathways
    • Mercy Corps Nigeria is leading the implementation of ENGINE II programme with new and innovative solutions to scale up existing interventions to deliver quality education and skills to the hardest to reach girls. Mercy Corps will collaborate with other stakeholders at the state and federal level for the implementation of the ENGINE II programme, including the Nigerian Ministry of Education, Central Bank, National Youth Service Corps and as well as private sector actors.

    General Position Summary

    • The Monitoring, Evaluation & Learning (MEL) Officer will coordinate and collaborate closely with the Monitoring, Evaluation & Learning Advisor on all aspects of monitoring, evaluation, learning, research, and information management to support the development of appropriate monitoring, tracking and reporting systems, tools and templates that enhance monitoring of project outputs and quality
    • S/he will plan and implement activities that ensure adherence to Mercy Corps’ and DFID standards, including the use of standardised indicators and documentation methodologies. Throughout the life of the programme, s/he will be responsible for;
      • Designing and conducting assessments and evaluations;
      • Supporting the tracking of the implementation of partner MEL activities, including baselines, endlines, post-distribution surveys, etc. as specified by partners’ targets to meet programme level indicators;
      • Producing analytical summaries: graphs, charts, tables, narratives and appealing visuals, as requested, to fulfil internal and external reporting requirements and advocacy purposes;
      • Maintaining digital filing systems for MEL tools and documentation;
      • Participating in the facilitation of meetings/workshops/trainings to help increase the capacity of local staff and implementing partners in the planning and implementation of programmes.

    Essential Job Responsibilities
    Strategy & Vision:

    • Recognise opportunities for innovative action and create an environment where alternative viewpoints are welcome.
    • Follow direction set by supervisor and by prioritising and organising actions and resources to achieve objectives and contribute to countrywide strategy development.
    • Support the development and organising of activities to secure resources for programmes and convince stakeholders to provide support.

    Monitoring, Evaluation and Learning (MEL):

    • Support the collection, alignment, and reporting of relevant programme indicators as part of Mercy Corps’ global Mission Metrics initiative.
    • Support the analysis of data collected from the field. Use remote monitoring techniques to support data collection across programme implementation LGAs.
    • Ensure that the database for ENGINE II is updated in real-time as data is received from the field.
    • Make performance results available to relevant programme implementation personnel in so that they can be used for continuous improvement.
    • Participate and contribute to developing and preparing high-quality quarterly and annual reports.

    Management Information System:

    • Ensure data quality through regular data quality assessment visits to project communities.
    • Provide regular feedback to implementing partners’ and Mercy Corps’ MEL teams on data quality and performance against project milestone.
    • Support monthly data upload and engage with project implementation personnel to ensure data availability and completeness.
    • Ensure that the MIS for ENGINE II is updated, operational and accessible.
    • Provide regular feedback on performance indicators at the state level based on analysed data.

    Research and Documentation:

    • Lead the coordination and administration of pre-and-post-tests and matching interest to work assessment conducted for beneficiaries of ENGINE II.
    • Coordinate data entry and archival of pre-and-post-tests questionnaire and matching interest to work assessment.
    • Support the development and dissemination of monthly learning data and update of performance data table with support of team members.
    • Ensure proper storage of project evaluation data including pre-and-post-tests, matching Interest to Work Assessment and school performance records.
    • Perform regular archival and retrieval of project documents, data, reports and email communications.

    Communication and Capacity Building:

    • Actively participate in meetings and processes to promote effective programme management
    • Communicate effectively to ensure overall project targets and donor obligations are met.
    • Improve data quality through supportive supervisory visits to implementation personnel and beneficiaries
    • Work with others in brainstorms and problem solving sessions to address shortfalls in monitoring, evaluation and information management that affect programme implementation.
    • Utilise support from the Mercy Corps Nigeria Monitoring Evaluation and Learning team and information-sharing resources to enhance organisational learning.
    • Support the development of success stories through provision of information and data.

    Organisational Learning:

    • As part of the team that monitors ENGINE II, MEL officers working on ENGINE II will be included in organisational learning undertaken by the country Monitoring Evaluation and Learning team and would be required to join/attend and actively participate in trainings.

    Supervisory Responsibility:

    • MEL officers working on ENGINE II will supervise the collection and upload of data which is to be done by implementing personnel. M&E officers will also be required to provide data quality assurance on the data collected by implementing personnel.

    Accountability:

    • Reports To: MEL Advisor
    • Works Directly With: ENGINE II knowledge management and programme teams, finance and compliance departments and other relevant MC staff.

    Knowledge and Experience

    • Degree in Statistics, Mathematics, Development Studies, Information Technology, or a relevant field, with a strong foundation in monitoring and evaluation.
    • Minimum of 3 years of MEL work experience in the development sector required especially at the community level; ideal candidate will have both theoretical and practical background in MEL and extensive experience in conducting statistical analysis and data quality assurance.
    • Knowledge of reporting on programme implementation/evaluation.
    • Excellent verbal and written communication skills.
    • Excellent computer skills, including experience with: Excel, PowerPoint, and at least one statistical data analysis software
    • Experience working in Kaduna state and the FCT.
    • Fluency in written and verbal English required.

    Success Factors

    • The successful M&E Officer will have the ability to multi-task, set priorities, and work under tight deadlines within a complex team
    • S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of ENGINE II
    • S/he will take initiative and contribute to team efforts, as well as demonstrate ability to communicate. Multi-tasking, prioritising, problem solving and simultaneous attention to detail and working in a team to achieve a strategic vision are essential.
    • The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
    • Mercy Corps team members represent the agency both during and outside work hours .Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    go to method of application »

    Communications Advisor

    Reference Number: ABV/DEVPRGGM/2018/00005
    Salary Level: Level 6

    Program / Department Summary

    • The Educating Nigerian Girls in New Enterprises (ENGINE) is an initiative to improve learning outcomes and the economic status of marginalized adolescent girls aged 16-19 in the Northern Nigerian states of Kano and Lagos, the Federal Capital Territory (FCT) and the metropolis of Lagos, Nigeria.
    • ENGINE through funding from the UK Department for International Development’s Girls Education Challenge, the Coca-Cola Company and other stakeholders supported over 18,000 marginalized girls to reduce education and financial barriers in its first implementation phase.
    • In its second phase, ENGINE II will facilitate transition of these girls into functional literacy, numeracy and scale up their business opportunities and linkages.
    • ENGINE II will further increase girls’ and young women’s access to (1) financial education and life skills; (2) peer to peer networks and mentoring; and (3) direct assets (materials and savings). Beneficiaries will be integrated into value chains as well as conduct other market-driven employment opportunities.
    • ENGINE II will also work with girls in formal and informal education to increase their learning opportunities and outcomes to prepare them for future economic activities and work in the policy environment to provide an enabling environment for girls to flourish in their chosen pathways.
    • Mercy Corps Nigeria is leading the implementation of ENGINE II programme with new and innovative solutions to scale up existing interventions to deliver quality education and skills to the hardest to reach girls.
    • Mercy Corps will collaborate with other stakeholders at the state and federal level for the implementation of the ENGINE II programme, including the Nigerian Ministry of Education, Central Bank, National Youth Service Corps and as well as private sector actors.
    • General Position Summary
    • The Communications Advisor will work with the Senior Manager for Knowledge Management to provide leadership in all aspects of information management.
    • S/he will implement the communication strategy for the ENGINE II programme including developing BCC/IEC materials, newsletters, documentary scripts and footages, advocacy guides, and other messaging required for various phases of the programme.
    • The Communications Advisor will coordinate closely with the Senior Manager, Knowledge Management, Deputy Project Director, Policy and Governance Manager, MEL Advisor and other MEL team members to plan and implement activities that ensure adherence to Mercy Corps’ and DFID standards, including the use dissemination of programme materials to different stakeholders.
    • Throughout the life of the programme, s/he will be the leader responsible for a) cross-cutting programmatic information management within the framework of the programme; b) ensuring that information is shared and used for continuous improvement of ongoing programmes.
    • S/he will have responsibility for leading the development of high quality reports and success stories for dissemination and documentation.

    Essential Job Responsibilities
    Strategy & Vision:

    • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcome.
    • Set direction by prioritizing and organising actions & resources to achieve objectives and contribute to countrywide strategy development.
    • Develop and organize activities to secure resources for programmes and convince stakeholders to provide support.

    Communication and Capacity Building:

    • Lead in the preparation of high-quality one-pagers, brochures, donor updates such as monthly, quarterly and annual reports.
    • Coordinate internal and external reviews of information collected.
    • Support the situation analysis of social, cultural, economic and political issues that influence the decision making of programme beneficiaries.
    • Implement the SHEro approach on the ENGINEII programme – an in-depth community advocacy amongst various stakeholders within programme communities with the formation of male and female community groups and presentation of targeted messages aimed at behavioural change.
    • Participate in field office and country programme planning and reviews to contribute to discussions on the underlying and contextual issues to be addressed by the ENGINE programme (e.g. policies, gender/children inequality and cultural/social behavior) to ensure the successful and sustainable delivery of programme results and provide technical recommendations on approaches, strategies and plans of action for community advocacy to promote behavioral and social change
    • Participate in communications-related working groups and maintain close working relationships with other communications counterparts in other relevant international NGOs, local NGOs, and associations in Nigeria.
    • Actively participate in meetings and processes to promote effective programme management (through strong communication practices) across the entire country portfolio.
    • Strengthen the capacity of staff of Mercy Corps Nigeria as well as staff of partners on the ENGINE programme and media personnel in theory and practical communication through comprehensive training and coaching.
    • Prepare or provide quality assurance on materials and related documentations for community communication strategies, ensure optimum impact, scale, and sustainability of achievements/results.
    • Utilise Mercy Corps’ global online information-sharing resources to enhance organisational learning.
    • Proven experience in supporting teams link a project’s theory of change to develop communication objectives, plan, and coordinate its implementation.
    • Collaborate with, advise and/or consult internal partners and external partners to design and implement communication strategies, including formulation, production and testing materials and/or organising community advocacy events and activities to ensure engagement and participation of key audiences, and maximum outreach and impact on behavioural and social change.
    • Confirm/verify the technical quality, consistency and relevancy of communications strategies, including materials that are developed, produced and disseminated to target audience (e.g. individuals, communities, government officials, partners, media etc.). Recommend appropriate multiple media formats (e.g. print, digital/social media, TV/Radio, Web, community networks, etc.) and oversee the production and implementation of multi-media initiatives for compliance with targets and plans that integrate the latest evidence.
    • Identify, establish and maintain active interaction/relations with media, academia and other strategic partners to communicate/advocate the competencies and achievements of ENGINE II and ensure their engagement, interests and support in promoting social/political engagement for political action on children's rights, and measurable changes in educational, social and behavioural outcomes for beneficiaries.

    Team Management:

    • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
    • Supervise, hire and orient new team members as necessary.
    • Provide team members with information, tools and other resources to improve performance and reach objectives.
    • Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

    Finance & Compliance Management:

    • Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
    • Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

    Influence & Representation:

    • Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
    • Communicate effectively to ensure overall project targets and donor obligations are met.

    Security:

    • Ensure compliance with security procedures and policies as determined by country leadership.
    • Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organisational Learning:

    • As part of our commitment to organisational learning and in support of our understanding that learning organisations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries:

    • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    • Supervisory Responsibility
    • Communications Officer
    • Accountability
    • Reports Directly To: Senior Manager, Knowledge Management
    • Works Directly With: Senior Manager Knowledge Management, MEL team, Programme implementation team, Finance and compliance department and other relevant MC staff, members of MC’s global TSU and communication staff.

    Knowledge and Experience

    • Postgraduate degree in communication, international development, gender or any related field.
    • Minimum of 5 years of Communication work experience in international development required; ideal candidate will have both theoretical and practical background in communications.
    • Knowledge of programme development, implementation and reporting
    • Experience supervising Communication teams and building team capacity to deliver high-quality results.
    • Experience in training and mentoring media practitioners and journalists.
    • Vast experience in producing films, documentaries, drama skits and other appropriate communication materials.
    • Excellent verbal and written communication skills.
    • Excellent computer skills, including experience with: communication software required for video and audio editing as well as desktop publishing.
    • Familiarity and experience large-scale secondary education or school to work and especially targeting marginalised girls or young women programmes preferred.
    • Experience interfacing with media, corporations and key stakeholders highly desired
    • Fluency in written and verbal English required.

    Success Factors

    • The successful candidate will combine exceptional leadership, management and technical skills with a focus on innovative interventions to engage adolescent girls in informal education and skills building linked with private sector entrepreneurship and employment opportunities in a culturally and religiously conservative environment.
    • S/he will have an outstanding ability to develop, implement and manage innovative and complex programmes within the current and future programme structure of Mercy Corps in the region.
    • Multi-tasking, prioritising, problem solving and simultaneous attention to detail and strategic vision are essential.
    • The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
    • Mercy Corps team members represent the agency both during and outside work hours.
    • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    go to method of application »

    Human Resources Intern

    Ref no: ABV/OPS/2018/00002
    Date of Internship: 4th June 2018
    Duration: 6 months
    Reports directly: to the HR Officer, and indirectly to the Senior HR Officer

    Job Description

    • The HR Intern will be responsible for working with his/her direct line manager and other members of the HR department in order to complete all outstanding employee and job filing, manage the departmental calendar, provide backend HR documentation & data collation support as well as internal customer service & external customer support services.

    Responsibilities

    • Review all job files and ensure that they are all populated by end of assignment
    • Review all staff files and ensure that they are populated by end of assignment
    • Active calendar management for the HR team
    • Provide event management support during clinics, retreats, training sessions & events
    • Prepare Word, Excel and PowerPoint documents as and when needed
    • Complete and mail out regret letters to unsuccessful candidates
    • Coordinate candidate interviews, physicals, and testing under the direction of the Talent Officer
    • Processing of back end HR documentation including but not limited to payment requests, travel requests, etc
    • Carry out any other duties as required

    Learning Objectives
    At the end of the internship period, the intern should have acquired the following skills and knowledge:

    • Learning goals
    • Develop a working knowledge of HR information databases and searchable resources.
    • Attends seminars and meetings relative to the HR profession.
    • Cultivate interpersonal skills
    • Develop negotiating and public speaking skills
    • Read all assigned literature
    • Work goals
    • Complete all outstanding filing
    • Proofread HR documents as required.
    • Actively manage the team calendar
    • Provide onsite and offsite event management

    Qualifications

    • A minimum of Bachelor’s Degree in a Social Science
    • Excellent Communication skills
    • A demonstrated ability to multitask and process information into action in a timely manner
    • Ability to use the following Microsoft Productivity tools: Excel and Word
    • Fluency in English Language and any other Nigerian languages

    Working Conditions:

    • The intern will be expected to work 40 hours a week
    • The intern will be paid a monthly allowance of N60,000
    • The intern will be entitled to full health insurance

    Method of Application

    Applicants should send not more than a 4 page CV and Cover Letter in one document, addressing the position requirements and location to: ng-recruitment.nigeria@mercycorps.org

    Note

    • All applications must include the position title and Reference Number in the subject line
    • CV and cover letter and should not be more than 4 pages.
    • Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

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