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  • Posted: Mar 23, 2018
    Deadline: Not specified
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    Welcome to Byteworks, a fast growing software and technology company laden with smart and committed young programmers, entrepreneurs, business men/women; management consultants, project managers, scientists and diverse expertise. If you are smart and love challenges, visit our careers page. At, Byteworks we value excellence, commitment, innovation and int...
    Read more about this company

     

    Project Manager

    Location  (Benin)

    Details:

    • Replying to the complaints that come as they come, while the Issues complained about are being logged.
    • Preparing reports or minutes of meeting (if any) and sending to the head project manager for review.
    • Ensuring the client completes the support request form for any support activity offered to the client and also logging it in an excel document such that the ID on the document for a particular support request is the same with the request ID on the form for the same support request. Also escalating to the project manager and the party responsible
    • Performing thorough internal QA on any process due for test and reverting necessary observations and changes to the party responsible. Following up on same
    • Compiling a report of the Issues received from modules stating the resolved and pending issues and sending the report out to the team. Following up on same
    • Scanning the support request forms and the attached documents for resolved issues and uploading to Google drive.
    • Compiling the support log of the complaints made
    • Creation and Execution of Project plans
    • Ensure client satisfaction
    • Execution of project within given shortest given time and budget.

    Qualification

    • University Degree in Computer Engineering, computer science or any related degree
    • Relevant Experience in IT

    go to method of application ยป

    Project Support

    (Benin City)

    Details:
    Replying to the complaints that come as they come, while the Issues complained about are being logged.

    • Preparing reports or minutes of meeting (if any) and sending to the head project manager for review.
    • Ensuring the client completes the support request form for any support activity offered to the client and also logging it in an excel document such that the ID on the document for a particular support request is the same with the request ID on the form for the same support request. Also escalating to the project manager and the party responsible
    • Performing thorough internal QA on any process due for test and reverting necessary observations and changes to the party responsible. Following up on same
    • Compiling a report of the Issues received from modules stating the resolved and pending issues and sending the report out to the team. Following up on same
    • Assists in Compiling the support log of the complaints made
    • Assists in the Creation and Execution of Project plans
    • Ensure client satisfaction

    Qualification

    • University Degree in Computer Engineering, computer science or any related degree
    • Relevant Experience in IT
    • Linux and sql  knowledge

    Method of Application

    Qualified and interested candidates should apply by email -  send an application letter, which must include class of degree and a CV to careers@byteworks.com.ng

    The subject line would be the position advertised

    CV and Application letter must be attached to the mail

    For Applications to be considered, they must have the subject line.

    Build your CV for free. Download in different templates.

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