Job Vacancies at Total Health Trust Limited (THT)

Job category: Sales - Retail
Employment type: Permanent contract

Job Description

• Successful candidate would be responsible for assisting the zone head in the development of the market base (network) and meet sales target set within the specified zone
• To gather market information and ensure that zonal strategies are implemented
• Pre and post deal engagement with brokers within the zone to ensure that the zone sales targets are met
• To distribute technical marketing material to the relevant clients within each zone
• To ensure that service levels to clients and brokers are up to standard and enquiries resolved within the agreed timeframe
• To ensure that all client meetings are scheduled to enable business development within the zone and that presentations delivered are correct, up to date and professional
• To deliver general administration assistance to the zone Heads
• To adhere to and live the organization values.

Requirements
First degree in social science or Marketing.

• A second degree in Business Management or Marketing will be an added advantage.
• Minimum of 2 years experience in sales or marketing in financial or health insurance industry
• Candidate must have at least 2 years post qualification experience in a similar role in an HMO.
• Excellent command of English language.
• Candidate must have good knowledge of NHIS regulatory guidelines, business ethics and standards, product, processes and procedures, health insurance and Nigerian corporate market.
• Excellent organizational, communication (verbal and written) skills and attention to detail.
• Advanced proficiency in Microsoft Word, Excel and Power point.
• Technical Marketing skills

Other requirements:

• Good organizational and planning capabilities
• Innovative and quick thinking capabilities
• High level of stress tolerance
• Adaptability
• Innovation
• Analytical
• Decision Making
• Networking
• Negotiation Skills
• Persuading and influencing
• Conflict Management and problem-solving
• Must be a good collaborator/Team player

Salary

• Competitive

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Job Description

• Maximize client retention rate by ensuring that clients are satisfied and retention rate is high
• Visit clients to determine how they are faring on the scheme
• Attend to and resolve all enquiries from clients and forward the escalations to line manager
• To educate all stakeholders (Employer groups) on the products and benefits of the scheme
• To continuously collate all feedback on the scheme service levels and to offer immediate resolution and to report back to the relevant employer group
• Pre-payment and collection of premium fees from all clients
• Identify and submit a proposal on ways to improve THT's offerings to its clients
• Prepare and forward the schedule of premium collected and outstanding to client service managers
• Conduct client satisfaction surveys for all assigned clients annually
• Ensure all clients have valid contracts and SLAs
• Fill and submit know-your-client forms
• To adhere to and live the organizational value.

Requirements

• Minimum of B.Sc./HND in Marketing, Administration, Social Sciences and other related fields.
• Additional qualification is an added advantage
• Candidate must have minimum of 3 years Client Service experience in Health Maintenance Organization (HMO) and additional experience in the insurance industry is an added advantage.
• Candidate must have advanced knowledge of NHIS regulatory guidelines, Medical Global Best Practices, Health Insurance, Products and Processes.
• Excellent organizational, communication (verbal and written) skills and attention to detail.

Other requirements:

• Effective communication skills
• Innovative and quick thinking capabilities
• Listening skills
• Problem solving skills
• Leadership skill
• Integrity and transparent honesty
• Interpersonal skill
• Relationship skill
• Working with people
• Planning and organizing skills

Salary

• Competitive