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  • Posted: Mar 27, 2017
    Deadline: Not specified
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    Founded in 2010, with a vision to becoming the leading brand in providing bespoke electronics and home technology in modern day architecture, Hausba is a professional solution integration brand that believes in transforming lifestyles using custom home technology solution. We set out to deliver the finest brands in high-end lifestyle custom electronics and ...
    Read more about this company

     

    Solutions Sales Specialist (Sales Executive)

     We are seeking a highly motivated and results driven professional to join our Sales team.

    • The person that we require for this role will be professional in every aspect, an excellent presenter, a good listener, a fast learner and most importantly driven by a personal desire to succeed.
    • Someone who has operated within IT, Gaming, Audio Visual (AV), Video Conference (VC) or business development sales role within Lagos and/or Abuja for the past 2 years would be a desirable addition to our operation.
    • The successful candidate shall interalia perform the following roles and responsibilities:
    • Translating the company’s vision, mission, and values into meaningful marketing strategy and sales activity
    • Networking and development of new external businesses to close a sale

    Qualification

    • Minimum of a Bachelor’s degree in any relevant field.
    • An MBA or professional certificates will be an added advantage
    • At least 2 years’ relevant experience in sales and interfacing with all levels of clients. Experience with selling luxury goods will be an added advantage

    go to method of application ยป

    Client Service Representative

    JOB PURPOSE

    Responsible for serving customers (internal & external) by providing product and service information; resolving product, service problems and implementing a comprehensive customer care Program to promote a service culture.

    SPECIFIC DUTIES & RESPONSIBILITIES

    • Receive and respond to customer service inquiries.
    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    •  Maintains customer records 
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Generate, develop and report on a Customer Satisfaction Index. 
    • Receive walk in guests and ensure they are adequately attended to. 
    • Responsible to keep the reception and lounge area clean and operational at all times.
    • Creates tickets on the Support system and follows up to ensure effective resolution of the issue. 
    • Ensure seamless customer/guest walk in experience. 
    • Other duties may be assigned

    KNOWLEDGE AND SKILLS REQUIRED

    • Excellent presentation skills
    • Excellent communications and interpersonal skills 
    • Experience in delivering client-focused solutions based on customer needs
    • Knowledge of Company products 
    • Pays attention to details
    • Excellent analytical and organizational skills 
    • Team  Player

    QUALIFICATION

    • Bachelor's degree from an accredited university or college
    • At least 3 years of experience in a field services or customer service role
    • At least 2 additional years of experience in a Service Quality role

    Method of Application

    Send your application to hr@hausba.com

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