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  • Posted: Dec 14, 2016
    Deadline: Not specified
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    Kilimall is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, and Books, healthcare, Baby Pro...
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    Social Media Manager

    Role Summary

    • The Social Media Manager is responsible for developing the social media strategy for the business, implementing the social media strategy and monitoring for effectiveness.

    Duties and Responsibilities

    • Social media strategy
    • Create the social media strategy
    • Create budgets for social media activities
    • Plan social media campaigns
    • Work with internal stakeholders
    • Manage change and adopt social media into the corporate culture
    • Work with other marketing units to integrate different activities

    Social Media Implementation:

    • Manage social media campaigns and day to day activities
    • Manage presence in social networking sites
    • Brand advocacy
    • Community outreach
    • Manage a blogger outreach program
    • Build a brand ambassador network
    • Post and comment on relevant blogs
    • Seed content into social networks
    • Write editorial content
    • Create and upload videos
    • Engage in conversations and answer questions
    • Create and maintain a social media editorial calendar and posting schedule

    Social Media Monitoring:

    • Develop benchmark metrics to measure the results of social media programs
    • Analyse and evaluate social media campaigns and strategies
    • Report on effectiveness of campaigns
    • Monitor trends in social media
    • Monitor the activities of main competitors in social media
    • Monitor social space for brand and related topics and conversations
    • Understand how the social media impacts search traffic

    Qualification and Requirements

    • SEO knowledge
    • Social media expertise
    • Customer service skills
    • Knowledge and use of social media management tools
    • Ability to convey ideas in a clear and precise way
    • Copywriting skills
    • Visual intelligence
    • General knowledge of design
    • OND, HND, BSc can apply
    • Graduates must have completed NYSC
    • Must have experience as a social media expert

    go to method of application »

    Operations Manager

    Role Summary

    • As Operations Manager, you will be responsible for building, managing and growing our Nigeria operations.
    • You will be responsible for business results, profit & loss, and delivering the sales and margin plan.
    • Drive the execution of merchandising initiatives, ensuring collaboration and integration with marketing, buying and planning.

    Duties and Responsibilities
    Maximize sales:

    • Identify opportunities based on historical results & current trends
    • Deliver to targets: sales, margin, contribution, inventory turns
    • Analyse sales data, create action plans
    • Increase revenue by using analytical tools to track user behaviour
    • Drive qualified traffic to the website through search engine marketing, affiliate marketing, shopping portals
    • Increase sales via email marketing and loyalty programs

    Financial Management:

    • Partner with Finance, Marketing and other departments to produce accurate financial data, and to manage budget
    • Optimise functionality, improve customer focus:
    • Oversee channel development strategies, architecture and infrastructure requirements
    • Develop and execute in-country strategic plans on time and to a high quality
    • Track e-commerce trends and technology to keep site ahead of competition
    • Collaborate with IT, design team, and marketing department on architecture and back-end solutions for enhanced site functionalities
    • Partner with third-party vendors to identify and apply solutions for customer acquisition, conversion and website optimization

    Collaboration with other departments, Brands, regions:

    • Integrate activities of marketing, sales and advertising to develop multi-channel strategies and increase brand/product awareness

    Lead Online Merchandising:

    • Lead web merchandising, design and development teams to oversee activities related to content development and promotion management

    Qualification and Requirements

    • First Degree or Masters in Marketing, Business, Retail Merchandising, Information Services, or related field.
    • A solid track record in building a successful on-line business, and implementing an e-commerce business strategy
    • Above 3 years of demonstrated experience in e-commerce management
    • Proven track record in optimizing e-commerce experiences - including optimization of traffic and conversion
    • IT knowledge (front-end and/or back-end) is a plus
    • Solid understanding of digital / web environments - from a business and from a technical point of view
    • Analytically strong
    • Experience successfully managing the performance of a diverse group of individuals
    • Experience developing performance metrics.

    go to method of application »

    Vendor Acquisition Manager

    Role Summary

    • As a vendor acquisition manager, you are required to facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Kilimall.

    Duties and Responsibilities

    • Initiating and handling of relationships with vendors and Kilimall's operational department
    • Constantly deal with contractual agreements for securing sale tenders from Kilimall vendors
    • Authoring contract documents including statements of work and service level exhibits
    • You are to understand policies and procedures associated with purchase contracts such as indemnification and amendments
    • Understanding company policies and procedures associated with selling on Kilimall Seller center with commission charged included in the contracts
    • Liaise between Kilimall Seller center merchant and cross- functional internal teams to ensure the timely successful on-boarding process flow for the newly acquired merchant within a stipulated time frame
    • Play the role of an advocate of the vendor to the internal management of his company.
    • You may also adopt such strategies as vendor service offerings to develop and maintain strategic relationship with suppliers
    • Responsible for troubleshooting all vendor problems. In other instances, he may report vendor queries such as: product upload challenges and delays in disbursement of payments to the management for corrective actions.
    • Evaluate and monitor merchant activities to ensure that vendors registered on the platform upload minimal no of SKU on seller center comply with the upload standard
    • Arrange meetings with staff and vendors to discuss issues affecting the supply chain and possible measures
    • Such issues range from defective or unacceptable goods or services to delivery delays
    • Ensures problem resolutions are achieved without compromising the relationship with vendors and company customers

    Requirements

    • Minimum of 3 years’ experience in either or of the following - Vendor Hunting, Vendor management, Sales management, Sourcing and Procurement of electronics
    • Candidate should have a Degree in related courses which include - Business Administration/Management, Sales, Marketing, Economics
    • Preferably Igbo speaking candidates, who are street smart and book smart
    • Good knowledge of the major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
    • Good relationship with top distributors in major markets like Idumota, Computer village, Alaba, Trade fair etc. would be an added advantage
    • e-commerce experience would be an added advantage
    • Completed NYSC

    Method of Application

    Applicants should forward their CV's and applications to: ufuomabubu@gmail.com

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