Job Opportunities at Kilimall

Role Summary

• The Social Media Manager is responsible for developing the social media strategy for the business, implementing the social media strategy and monitoring for effectiveness.

Duties and Responsibilities

• Social media strategy
• Create the social media strategy
• Create budgets for social media activities
• Plan social media campaigns
• Work with internal stakeholders
• Manage change and adopt social media into the corporate culture
• Work with other marketing units to integrate different activities

Social Media Implementation:

• Manage social media campaigns and day to day activities
• Manage presence in social networking sites
• Brand advocacy
• Community outreach
• Manage a blogger outreach program
• Build a brand ambassador network
• Post and comment on relevant blogs
• Seed content into social networks
• Write editorial content
• Create and upload videos
• Engage in conversations and answer questions
• Create and maintain a social media editorial calendar and posting schedule

Social Media Monitoring:

• Develop benchmark metrics to measure the results of social media programs
• Analyse and evaluate social media campaigns and strategies
• Report on effectiveness of campaigns
• Monitor trends in social media
• Monitor the activities of main competitors in social media
• Monitor social space for brand and related topics and conversations
• Understand how the social media impacts search traffic

Qualification and Requirements

• SEO knowledge
• Social media expertise
• Customer service skills
• Knowledge and use of social media management tools
• Ability to convey ideas in a clear and precise way
• Copywriting skills
• Visual intelligence
• General knowledge of design
• OND, HND, BSc can apply
• Graduates must have completed NYSC
• Must have experience as a social media expert

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Role Summary

• As Operations Manager, you will be responsible for building, managing and growing our Nigeria operations.
• You will be responsible for business results, profit & loss, and delivering the sales and margin plan.
• Drive the execution of merchandising initiatives, ensuring collaboration and integration with marketing, buying and planning.

Duties and Responsibilities
Maximize sales:

• Identify opportunities based on historical results & current trends
• Deliver to targets: sales, margin, contribution, inventory turns
• Analyse sales data, create action plans
• Increase revenue by using analytical tools to track user behaviour
• Drive qualified traffic to the website through search engine marketing, affiliate marketing, shopping portals
• Increase sales via email marketing and loyalty programs

Financial Management:

• Partner with Finance, Marketing and other departments to produce accurate financial data, and to manage budget
• Optimise functionality, improve customer focus:
• Oversee channel development strategies, architecture and infrastructure requirements
• Develop and execute in-country strategic plans on time and to a high quality
• Track e-commerce trends and technology to keep site ahead of competition
• Collaborate with IT, design team, and marketing department on architecture and back-end solutions for enhanced site functionalities
• Partner with third-party vendors to identify and apply solutions for customer acquisition, conversion and website optimization

Collaboration with other departments, Brands, regions:

• Integrate activities of marketing, sales and advertising to develop multi-channel strategies and increase brand/product awareness

Lead Online Merchandising:

• Lead web merchandising, design and development teams to oversee activities related to content development and promotion management

Qualification and Requirements

• First Degree or Masters in Marketing, Business, Retail Merchandising, Information Services, or related field.
• A solid track record in building a successful on-line business, and implementing an e-commerce business strategy
• Above 3 years of demonstrated experience in e-commerce management
• Proven track record in optimizing e-commerce experiences - including optimization of traffic and conversion
• IT knowledge (front-end and/or back-end) is a plus
• Solid understanding of digital / web environments - from a business and from a technical point of view
• Analytically strong
• Experience successfully managing the performance of a diverse group of individuals
• Experience developing performance metrics.

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Role Summary

• As a vendor acquisition manager, you are required to facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Kilimall.

Duties and Responsibilities

• Initiating and handling of relationships with vendors and Kilimall's operational department
• Constantly deal with contractual agreements for securing sale tenders from Kilimall vendors
• Authoring contract documents including statements of work and service level exhibits
• You are to understand policies and procedures associated with purchase contracts such as indemnification and amendments
• Understanding company policies and procedures associated with selling on Kilimall Seller center with commission charged included in the contracts
• Liaise between Kilimall Seller center merchant and cross- functional internal teams to ensure the timely successful on-boarding process flow for the newly acquired merchant within a stipulated time frame
• Play the role of an advocate of the vendor to the internal management of his company.
• You may also adopt such strategies as vendor service offerings to develop and maintain strategic relationship with suppliers
• Responsible for troubleshooting all vendor problems. In other instances, he may report vendor queries such as: product upload challenges and delays in disbursement of payments to the management for corrective actions.
• Evaluate and monitor merchant activities to ensure that vendors registered on the platform upload minimal no of SKU on seller center comply with the upload standard
• Arrange meetings with staff and vendors to discuss issues affecting the supply chain and possible measures
• Such issues range from defective or unacceptable goods or services to delivery delays
• Ensures problem resolutions are achieved without compromising the relationship with vendors and company customers

Requirements

• Minimum of 3 years’ experience in either or of the following - Vendor Hunting, Vendor management, Sales management, Sourcing and Procurement of electronics
• Candidate should have a Degree in related courses which include - Business Administration/Management, Sales, Marketing, Economics
• Preferably Igbo speaking candidates, who are street smart and book smart
• Good knowledge of the major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
• Good relationship with top distributors in major markets like Idumota, Computer village, Alaba, Trade fair etc. would be an added advantage
• e-commerce experience would be an added advantage
• Completed NYSC