• Latest Job Vacancies at Hilton Worldwide

  • Posted on: 16 August, 2016 Deadline: Not Specified
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  • Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of twelve world-class global brands is comprised of more than 4,250 managed, franchised, owned and leased hotels and timeshare properties, with more than 700,000 rooms in 93 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio - A Collection by Hilton, Canopy by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors.

    Receptionist – EMEA

     

    Job Description

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    What will I be doing?

    As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Achieve positive outcomes from Guest queries in a timely and efficient manner
    • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
    • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
    • Demonstrate a high level of customer service at all times
    • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
    • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
    • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
    • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
    • Comply with hotel security, fire regulations and all health and safety legislation
    • Act in accordance with policies and procedures when working with front of house equipment and property management systems
    • Follow company brand standards
    • Assist other departments, as necessary

    What are we looking for?

    Receptionists serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous experience in a customer-focused industry
    • Completed high school certificate or equivalent
    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Excellent grooming standards
    • Ability to work on your own and as part of a team
    • Competent level of IT proficiency

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions

    • Previous experience in cash handling

    Sales Executive

     

    Job Description

    A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    What will I be doing?

    As Sales Executive, you analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Analyse local market trends and competitor activity to identify new business leads
    • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
    • Negotiate room rates/packages with corporate clients
    • Develop and implement creative local marketing channels, including social media channels
    • Prepare company contracts for the hotel in accordance with current business and pricing conditions
    • Work within current business strategies and recognising potential opportunities
    • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
    • Attend Sales events, as required
    • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
    • Answer customer queries in a prompt and professional manner

    What are we looking for?

    A Sales Executive serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Excellent grooming standards
    • Flexibility to respond to a range of different work situations
    • Ability to work under pressure and under own initiative
    • Experience in a sales role with a proven track record to close a sale

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Knowledge of local market
    • Knowledge of hospitality
    • Passion for sales and for achieving targets and objectives

    Head Chef

     

    Job Description

    A Head Chef is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needs

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    What will I be doing?

    As a Head Chef, you are responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience. A Head Chef will also be required to ensure that all operational, quality, and administrative functions are carried out properly. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Manage all aspects of the kitchen including operational, quality and administrative functions
    • Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
    • Ensuring adequate resources are available according to business needs
    • Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
    • Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
    • Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events
    • Maintain good communication and work relationships in all hotel areas
    • Ensure that staffing levels are maintained to cover business demands
    • Ensure monthly communication meetings are conducted and post-meeting minutes generated
    • Manage staff performance issues in compliance with company policies and procedures
    • Recruit, manage, train and develop the kitchen team
    • Comply with hotel security, fire regulations and all health and safety and food safety legislation
    • Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner
    • Manage financial performance of the department so all planning is in line with hotel objectives
    • Ensure food control systems are adhered to so margins are on target
    • Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
    • Be environmentally aware

    What are we looking for?

    A Head Chef serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Catering experience in managerial capacity
    • Experience managing a kitchen and developing staff
    • Experience managing food costs
    • Excellent leadership, interpersonal and communication skills
    • Accountable and resilient
    • Committed to delivering a high level of customer service
    • Ability to work under pressure
    • Intermediate food hygiene qualification
    • Flexibility to respond to a range of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous kitchen experience in similar role
    • Passion for foodKnowledge of current food trends
    • Advance food hygiene qualification
    • High level of IT proficiency

    Executive Lounge Receptionist

     

    Job Description

    An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirement

    What will I be doing?

    As Executive Lounge Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
    • Process accurately check-ins and check-out
    • Ensure that all Guest supplies and amenities are offered and replenished to the required standards
    • Stay current with all hotel services as well as VIP requests and special events
    • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
    • Project a professional manner with an emphasis on hospitality and Guest service
    • Comply with Hotel security, fire regulations and all health and safety legislation
    • Executive tasks as instructed by the Executive Lounge Supervisor or Manager
    • Serve your role and Team in an environmentally-conscience manner

    What are we looking for?

    Executive Lounge Receptionists serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous Front Office experience in the hotel, leisure or retail sector
    • Calm, efficient and organised
    • Excellent personal presentation and communication skills
    • A passion for delivering exceptional levels of Guest service

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in Executive Lounge in a hotel environment
    • Multi-lingual

    Night Manager – EMEA

     

    Job Description

    A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Oversee the entire Front Office operation to maintain high standards
    • Serve as a point of contact for regular and VIP Guests
    • Complete Night Audit duties
    • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
    • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
    • Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
    • Manage, record and promptly resolve issues or emergencies that arise
    • Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
    • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
    • Compile adequate handover to Early staff / Duty Manager
    • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
    • Act in accordance with policies and procedures when working with front of house equipment and property management systems
    • Conduct annual and mid-year Appraisals with Team Members
    • Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
    • Assist other departments, as necessary

    What are we looking for?

    Night Managers serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous supervisory experience in Front Office within the hotel/leisure/retail
    • High level of IT proficiency
    • Excellent leadership, interpersonal and communication skills
    • Accountable and resilient
    • Commitment to delivering a high level of customer service
    • Ability to work under pressure
    • Excellent grooming standards
    • Flexibility to respond to a variety of work situations
    • Ability to work on your own and as part of a team

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in the hotel industry
    • Previous experience with Front Office Management Systems
    • Previous experience with cash handling

    Food and Beverage Supervisor

     

    Job Description

    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Supervise Food and Beverage Outlet operations
    • Communicate and delegate tasks to the team
    • Ensure compliance of brand standards
    • Manage guest queries in a timely and efficient manner
    • Represent needs of the team
    • Assist Food and Beverage management with achieving financial targets
    • Assist Food and Beverage management with training and development of team members
    • Assist with annual and mid-year appraisals with team members under your responsibility
    • Comply with hotel security, fire regulations and all health and safety legislation
    • Be environmentally aware
    • Assist other departments wherever necessary and maintain good working relationships

    What are we looking for?

    A Food and Beverage Supervisor serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous Food and Beverage experience
    • Committed to delivering high levels of customer service
    • Positive attitude
    • Good communication skills
    • Flexibility to respond to a range of different work situations
    • Ability to work on your own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in hotel industry
    • Previous experience in supervising and/or delegation
    • Willingness to develop team members and self

    Guest Relations Manager

     

    Job Description

    A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Meet, greet and direct Guests who enter the lobby area
    • Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
    • Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
    • Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
    • Manage, record and resolve promptly Guest or customer complaints
    • Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
    • Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
    • Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
    • Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
    • Maintain good communication and work relationships in all hotel areas
    • Maintain staffing levels to meet business demands
    • Attend all Reception meetings and Executive Lounge Meetings
    • Comply with hotel security, fire regulations and all health and safety legislation
    • Act in accordance with policies and procedures when working with front of house equipment and property management systems
    • Assist with other departments, as necessary

    What are we looking for?

    Guest Relations Managers serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous managerial experience in a customer service function
    • An ability to listen and respond to demanding Guest needs
    • Excellent leadership, interpersonal and communication skills
    • Accountable and resilient
    • Commitment to delivering a high level of customer service
    • Ability to work under pressure
    • Flexibility to respond to a variety of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in a customer service function or a similar role
    • A passion for delivering an exceptional level of Guest service
    • High level of IT proficiency

    Bell Attendant

     

    Job Description

    A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Greet and escort arriving and departing guests to and from their accommodations
    • Retrieve and transport guest luggage
    • Inspect guest rooms and acquaint guests with these rooms and their features
    • Respond to guest inquiries and requests in a timely, friendly and efficient manner
    • Organize and store luggage, as needed, according to guidelines
    • Assist in the maintenance, appearance and functionality of equipment

    What are we looking for?

    Bell Attendants serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

    • Positive attitude and communication skills
    • Ability to work flexible hours
    • Ability to work under pressure
    • Ability to work on own and as part of a team
    • Commitment to respond to Guest requests and deliver high levels of service
    • Excellent grooming standards

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience as a Bell person
    • Previous experience working within a hotel

    Bar Supervisor

     

    Job Description

    A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Maintain an effective bar service with an emphasis on high quality, efficient service
    • Check that Guest service standards are set, implemented and monitored, and continuously evaluated
    • Set-up of the outlet in accordance with the pre-determined standards of the operation
    • Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
    • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
    • Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
    • Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
    • Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
    • Complete all necessary administration in accordance with Company procedures relating to all staff members
    • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

    What are we looking for?

    A Bar Supervisor serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • A warm personality, attentive and smartly presentable
    • An ability to listen and respond to demanding Guest needs
    • Excellent leadership, interpersonal and communication skills
    • Accountable and resilient
    • Committed to delivering high levels of customer service
    • Ability to work under pressure
    • Flexibility to respond to a range of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Customer Service experience in a supervisory capacity
    • Passion for delivering exceptional levels of Guest service
    • A basic level of IT proficiency

    Bar Manager

     

    Job Description

    A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Maintain an effective bar service with an emphasis on high quality, efficient service.
    • Check that Guest service standards are set, implemented and monitored, and continuously evaluated
    • Set-up of the outlet in accordance with the pre-determined standards of the operation
    • Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
    • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
    • Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
    • Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
    • Evaluate the performance of the Team ensuring the highest standards of service are given at all times
    • Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
    • Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton Worldwide University and the Hotel training Calendar
    • Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
    • Adhere to the Company disciplinary policy when necessary
    • Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
    • Complete all necessary administration in accordance with Company procedures relating to all staff members
    • Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
    • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
    • Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
    • Meet or exceed the monthly drink profit margin target

    What are we looking for?

    A Bar Manager serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Customer Service experience in supervisory or above capacity
    • A warm personality, attentive and smartly presentable
    • An ability to listen and respond to demanding Guest needs
    • Excellent leadership, interpersonal and communication skills
    • Accountable and resilient
    • Committed to delivering high levels of customer service
    • Ability to work under pressure
    • Flexibility to respond to a range of different work situations
    • A medium level of IT proficiency is required

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in similar role
    • Passion for delivering exceptional levels of Guest service

    Restaurant Manager/ Outlet Manager

     

    Job Description

    A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Manage Restaurant operations
    • Maintain exceptional levels of customer service
    • Recruit, manage, train and develop the Restaurant team
    • Manage guest queries in a timely and efficient manner
    • Work within budgeted guidelines in relation to Food and Payroll
    • Drive sales to maximize budgeted revenue
    • Develop menus with other members of Food and Beverage team
    • Accountable for monthly stock takes
    • Incentivise team members to maximize sales and revenue
    • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
    • Evaluate guest satisfaction levels with a focus on continuous improvement
    • Ensure communication meetings are conducted and post-meeting minutes generated
    • Be environmentally aware
    • Assist other departments wherever necessary and maintain good working relationships
    • Comply with hotel security, fire regulations and all health and safety legislation

    What are we looking for?

    A Restaurant Manager serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Management and/or supervisory Food and Beverage experience
    • Able to meet financial targets
    • Ability to comply with all Food and Beverage brand standards
    • Ability to work under pressure
    • Excellent grooming standards
    • Willingness to develop team members and self
    • Flexibility to respond to a range of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Degree in relevant area
    • Passion for delivering exceptional levels of guest service

    Bartender

     

    Job Description

    A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!


    Job Description

    A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.

    What will it be like to work for a Hilton Worldwide Brand?

    Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

    Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

    At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

    Job Requirements

    What will I be doing?

    A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Receive orders and serve customer requests completely in a timely manner
    • Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
    • Take food orders and assist the floor team with deliveries as required
    • Understand menu content, any menu changes, and promotional activities
    • Keep your service area clean, tidy, and well-prepared
    • Efficiently manage the proper settlement of all customer accounts
    • Answer guest queries in a polite and helpful manner

    What are we looking for?

    A Bartender serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous experience within a cocktail bar environment
    • The ability to create classic cocktails
    • Flexibility in hours as you will be working rostered shifts, especially on weekends
    • Exceptional personal presentation and communication skills
    • Flexibility to respond quickly and positively to a range of work situations
    • Passion for delivering exceptional levels of guest service

    Method of Application

    Use the link(s) below to apply on company website.

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