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Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Senior Associate Merchant Payments for our client who is a financial services and payments company.
The Senior Associate Merchant Payments will be responsible for providing leadership to the team and be responsible for strategy definition and execution, operational oversight, and the development of policies and procedures to ensure sound financial management of the merchant business and achievement of revenue targets. He or she will also be responsible for lead generation and managing relationships with merchants.
Other responsibilities:
- Execution of the Merchant Payments business
- Providing strategic planning and leadership to the unit by ensuring that the appropriate structures, systems, and competencies are developed to exceed revenue targets
- Development of annual targets in collaboration with the General Manager for the Online & Mobile business
- Prepare monthly, quarterly, and annual management reports outlining performance of the business
- Actively engaging consumers, developers, SMEs and SME networks to build and maintain relationships
- Ensuring that regular feedback from the customer is factored into decision-making at the company
- Driving cross-team collaboration in the company to ensure that appropriate support is in place for the merchant payments business
Qualification and Experience:
- Bachelor’s degree required
- At least 4 years’ relevant experience in sales or general management in online payments or similar businesses
- Must be able to work in a high-velocity, high performance environment
- Must be able to develop and communicate competitive landscape analysis
- Experience implementing sales processes and compensation plans
- Experience creating, and implementing sales channels
- Drive channel satisfaction improvement
Skills
- Strong leadership and relationship-building skills
- Excellent communication skills – verbal, non-verbal and written
- Ability to motivate, influence and advice people
- Planning and organizational skills
- Good understanding of Nigerian market, consumer, developer, and merchant preferences and trends
- Attention to detail
- Initiative, curiosity and a sense of ownership over work areas
- Ability to multi-task and manage competing priorities
- Good judgement and decision-making ability
- Conflict resolution skills.
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The Sales and Client Relationship Associate for Merchant Payments will be responsible for driving sales and managing relationships with merchants for the company.
Other respnsibilities are:
- Sales of company’s merchant offerings and relationship management
- Development of annual targets in collaboration with the team lead for merchant payments.
- Prepare monthly, quarterly, and annual management reports outlining performance of the business
- Actively engaging consumers, developers, SMEs and SME networks to build and maintain relationships
- Tracking of relationships and achievements
- Ensuring that regular feedback from the customer is factored into decision-making at in the company
- Driving cross-team collaboration to ensure that appropriate support is in place for the merchant payments business
Qualification and Experience:
- Bachelor’s degree required
- At least 3 years’ relevant experience in sales or general management in online payments or similar businesses
- Must be able to work in a high-velocity, high performance environment
- Must be able to develop and communicate competitive landscape analysis
- Experience driving sale
- Experience with customer relationship management
- Drive customer satisfaction improvement
Skills
- Strong leadership, sales, and relationship-building skills
- Excellent communication skills – verbal, non-verbal and written
- Ability to motivate, influence and advice people
- Planning and organizational skills
- Good understanding of Nigerian market, consumer, developer, and merchant preferences and trends
- Attention to detail
- Initiative, curiosity and a sense of ownership over work areas
- Ability to multi-task and manage competing priorities
- Good judgement and decision-making ability
- Conflict resolution skills.
go to method of application »
Summary
The General Manager Online and Mobile Business will be responsible for providing leadership to the Online & Mobile Business unit. He or she will provide strategy definition and execution, operational oversight, and the development of policies and procedures to ensure sound financial management of the business and achievement of revenue targets.
Other responsibilities are:
- Execution of Online & Mobile business
- Providing strategic planning and leadership to the unit by ensuring that the appropriate structures, systems, and competencies are developed to exceed revenue targets
- Development of annual budgets and targets, and managing the P&L of the business unit in collaboration with the Finance department
- Prepare monthly, quarterly, and annual management reports outlining performance of the business
- Growing the company’s sales talent, motivating and building teams
- Actively engaging consumers, SMEs and SME networks to build and maintain relationships
- Ensuring that regular feedback from the customer and trade is factored into decision-making at the company
- Driving cross-team collaboration in the company to ensure that appropriate support is in place for the Online & Mobile business
Qualification and Experience:
- Bachelor’s degree required
- At least 7 years’ relevant experience in sales or general management in related businesses
- Experience implementing sales processes and compensation plans
- Good grasp and understanding of financial reports with the ability to glean insights and create actionable plans
- Experience creating, and implementing sales channels
- Drive channel satisfaction improvement
Skills
- Entrepreneurial mind set
- Good understanding of the Nigerian consumer and SMEs – both those that typically sell online in one form or the other or are more traditional offline businesses
- Must be able to work in a high-velocity, high performance environment
- Must be able to develop and communicate competitive landscape analysis
- Strong leadership and relationship-building skills
- Excellent communication skills – verbal, non-verbal and written
- Ability to motivate, influence and advice people
- Planning and organizational skills
- Good understanding of Nigerian market, SME preferences and trends
- Attention to detail
- Initiative, curiosity and a sense of ownership over work areas
- Ability to multi-task and manage competing priorities
- Good judgement and decision-making ability
- Conflict resolution
Method of Application
Use links below to apply on Global Profilers