Sales and Client Relationship Associate for Merchant Payments at Global Profilers

The Sales and Client Relationship Associate for Merchant Payments will be responsible for driving sales and managing relationships with merchants for the company. 

Other respnsibilities are:

• Sales  of  company’s  merchant  offerings  and  relationship management
• Development of annual targets in collaboration with the team lead for merchant payments.
• Prepare monthly, quarterly, and annual management reports outlining performance of the business
• Actively engaging consumers, developers, SMEs and SME networks to build and maintain relationships
• Tracking  of  relationships  and achievements
• Ensuring that regular feedback from the customer is factored into decision-making at in the company
• Driving cross-team collaboration to ensure that appropriate support is in place for the merchant  payments business

Qualification and Experience:

• Bachelor’s degree required
• At least 3 years’ relevant experience in sales or general management in online payments or similar businesses
• Must be able to work in a high-velocity, high performance environment
• Must  be  able  to  develop  and  communicate  competitive  landscape  analysis
• Experience driving sale
• Experience  with  customer  relationship management
• Drive customer satisfaction improvement

Skills

• Strong  leadership,  sales,  and  relationship-building  skills
• Excellent communication  skills  –  verbal,  non-verbal and written
• Ability  to  motivate,  influence  and  advice people
• Planning and organizational  skills
• Good understanding of Nigerian market, consumer, developer, and merchant preferences  and  trends
• Attention to detail
• Initiative, curiosity and a sense of ownership over work areas
• Ability to multi-task and manage competing    priorities
• Good judgement and decision-making  ability
• Conflict resolution skills.