• Admin and Customer Care Jobs at Resource Intermediaries

  • Posted on: 19 July, 2015 Deadline: 25 July, 2015
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  • Resource Intermediaries Limited - We are a modern and fully digitalised multimedia company located in the Federal Capital Territory, Abuja.

    We offer our clients world class multimedia services like Event Coverage, Advertising, Documentary Production, Film Production, Music Video Production, TV Content Supplies, Radio and TV Jingles, TV Production Studio for rental or lease, Public Relations, AGTV (online TV) etc. And we have our TV talk show, the "Omaliving Show".

    As part of our strategy to be the dominant player in our industry, we are seeking an outstanding achiever to recruit as our company's:

    Confidential Secretary

     

    Location : Lekki, Lagos State, Nigeria

    Job Description :

    • Must have minimum 2-3 years experience in similar job
    • Handle all confidential correspondence for the CEO
    • Must be mobile; free to travel
    • Must be computer literate
    • Age between 25-30

    PERSONAL PROFILE

    • Extensive experience in the administrative roles with different organizations,
    • Highly skilled in providing routine and complex administrative support services
    • Proven ability to gather data, compile information, maintain records and calendar, meeting   requests and travel arrangements
    • Effective skills in scheduling appointments
    • In depth knowledge of managing databases
    • Proficient in liaising with clients
    • Hands on experience in answering phones and greeting walk-in customers

    Duties

    • Provide secretarial support to the Managing Director
    • Maintain record of filing procedures and inventories
      Manage special events calendar for all departments
      Maintain service contracts for office equipment
    • Prepare requests for expenditures and order supplies as needed
      Schedule and coordinate meetings and events
    • Provide secretarial support to the Managing Director
    • Supervising junior staffs’. e.g. Office Assistant, securities, Gardeners, cleaners
    • Compute overtime of junior staff with excel and send to accounts dept.
    • Prepare quotations, invoices, waybills etc for customers
    • Processing Form M for importation of engineering materials
    • Draft official letters, internal memos and take dictations from the MD
    • Handles incoming & outgoing mails, sort and distribute to various departments
    • Prepare agenda and notice of staff Meetings
    • Handles MD personal bank transactions & club subscription
    • Perform any other duty that may be assigning to me by the MD from time to time.

    go to method of application »

    Admin Manager / Executive Assistant

     

    Category : Administrative

    Job Description :

    • The candidate will work Monday to Saturday.

    • The Job roles and combines office Admin and PA’s job

    • Responsible for Admin Task for both the Office and the MD -Business Development Coordination of other Strategic partners Meetings.

    go to method of application »

    Customer Information Service Officer

     

    Reporting directly to the CIS Officer and is responsible for account opening and reactivation, attending to all customer enquiries and proffering timely and accurate solutions to customers’ needs.

    RESPONSIBILITIES

    • Ensure adherence to the SLA for processing account opening and other customer requests
    • Open additional accounts for existing customers
    • Ensure accounts are reviewed and opened in line with regulatory requirements
    • Perform Account maintenance
    • Attend to all customers enquiries promptly and efficiently
    • Maintain and update customer files
    • Process Cards and cheque books request
    • Custody and release of cards and cheque books to customers
    • Process stop payment/Block funds/Restrict/Gens request and other amendments received in the banking hall
    • Process/Profile customer’s internet banking request
    • Card linking and hotlist
    • Process customer’s statement of account request for embassies, parastatals etc
    • Process/issue Bankers Confirmation, Status enquiry, e-dividend mandate and Reference letter as required
    • Resolution of customer complaint and request via CRM
    • Initiate the resolution of customer’s dispense errors

    EDUCATIONAL QUALIFICATIONS

    •  Minimum of an HND Upper from any accredited polytechnic
    •  Not more than 26years of age for new intakes or 28years for those with relevant Customer Service experience.
    • Minimum of 5 Credits including Mathematics and English in not more than 2 sittings
    • Any Customer Service qualification will be an added advantage

    SKILLS REQUIRED

    • Customer relations
    • Attention to details and accuracy
    • Interpersonal skills
    • Effective communication skills
    • Ability to work under and manage pressure
    • People management skills
    • Time management skills
    • Sound knowledge of bank products and services
    • Good listening skills
    • Good problems resolution skills
    • Good documentation and filling management skill

    Method of Application

    Use links below to apply

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