Konga.com is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.
We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction. These services include our lowest price guarantee, free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.
Konga is helping to provide that opportunity with the Konga Marketplace.
Location: Isolo DC
Reports to: Operations Lead
PFTE/PPTE/FIXED TERM: Full Time
Fundamental (Basic Minimum Requirements)
Minimum Educational Qualification: Graduate
2 years’ experience preferably in Logistics
Intermediate knowledge of Microsoft Word, Power Point and Ordained Excellency
About this Position:
The DC Operations Supervisor is part of the Operations team and reports into the Operations Lead. The DC Operations Supervisor is responsible for managing the staff and throughput of the shipment floor during the course of their shift. The DC Operations Supervisor is to escalate any possible challenges or issues that may arise during the course of his/her shift which will result in a particular shift not reaching the required targets.
Roles & Responsibilities :
The primary responsibility of the Social Media Team Lead is to manage interaction with customers on the social media platforms used by the company.
This role is responsible for advocating for customer experience within the company. That includes leading customer experience programs that create an internal culture of customer focus, and identifying the top opportunities to directly change the customer experience.
Provides technical support by troubleshooting problems and proffering adequate solution/advice to product issues raised by customers. Delivering superior experience in technical troubleshooting of mobile devices and electronic products, interfacing with internal and external customers and providing product advisory solutions.
To apply, interested candidates should send their updated CVs to firstname.lastname@example.org with the Job Title as the subject of the mail ONLY