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powerHQ, we are an eco-friendly, tech-savvy solution driven Retail Company based in Lagos, Nigeria. We offer online sales of Data Bundles, Inverters, Batteries and other power products that solve our real power problems. All our products are suitable for Nigeria. Installation services for products requiring Professional installations are done by our engineer...
Job Code: SMR01
Responsibilities:
Attend to customers on social media platforms (WHATSAPP, FACEBOOK, etc)
Highly proficient at using the WORD, EXCEL & WHATSAPP application of an android or windows platform
Good command of written English
Excellent customer service orientation.
A good team player.
Qualification
OND/HND in any Discipline.
Desired Qualities:
Ability to multitask in a fast paced environment.
Able to perform simple calculations.
Able to work in a team.
Eye for details.
Lives close to Ikeja, Lagos.
Code: CSR01
Responsibilities:
Will be the first point of contact with customers on the phone.
Receive and resolve customer’s complaints.
Educate customers about our products and services.
Attend to SMS and BBM communications with customers.
Be friendly at all times when attending to customers.
Work on rotational shift cycles.
Qualification
OND/HND in any Discipline.
Desired Qualities:
Good command of English language; spoken and written
Comfortable with touchscreen phones (Android & Windows)
Friendly outgoing personality
Good analytical instincts and attention to details.
Ability to work in a team
Ability to multitask in a fast paced environment.
Lives close to Ikeja, Lagos.
Code: OO12
Responsibilities:
Will process all customer orders in a timely and accurate manner.
Will provide feedback to customer service relations on status of orders.
Will be responsible for optimizing processes and giving useful suggestions to management.
Will be required to give daily reports on orders processed.
Work on rotational shift cycles.
Qualification
OND/HND in any Discipline.
Desired Qualities:
Good with numbers and can perform basic calculations
Familiar with windows and Android platforms.
Ability to multitask in a fast paced environment.
Able to work in a team.
Eye for details.
Lives close to Ikeja, Lagos.
Interested and qualified candidates should send a one page CV to: careers@powerhq.com.ng Use your name and the position code as subject of the email.
Note: Only shortlisted candidates will be contacted.
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