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Code: CSR01
Responsibilities:
Will be the first point of contact with customers on the phone.
Receive and resolve customer’s complaints.
Educate customers about our products and services.
Attend to SMS and BBM communications with customers.
Be friendly at all times when attending to customers.
Work on rotational shift cycles.
Qualification
OND/HND in any Discipline.
Desired Qualities:
Good command of English language; spoken and written
Comfortable with touchscreen phones (Android & Windows)
Friendly outgoing personality
Good analytical instincts and attention to details.
Ability to work in a team
Ability to multitask in a fast paced environment.
Lives close to Ikeja, Lagos.
Check how your CV aligns with this job
Interested and qualified candidates should send a one page CV to: careers@powerhq.com.ng Use your name and the position code as subject of the email.
Note: Only shortlisted candidates will be contacted.
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