Latest Jobs at Airtel

Purpose of the Job

To win, maintain and expand relationships with assigned Channel partners based on geography, channel or market with the responsibility for achieving sales, profitability and partner recruitment objectives.

Key Responsibilities

• Recruitment of partners to address the distribution gaps
• Define and execute partner sales plans
• Ensure adequate training of partners and their staff on Airtel products and services.
• Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support
• Organize quarterly business forum with partners
• Provide relevant reports / insights to drive business growth within assigned territory
• Support Partners to deliver on Airtime & GADs Target.
• Design, Implement and monitor Partners commission scheme
• Ensure monthly performance review of partner
• Monitor partners quarterly & annual promotion and incentive scheme
• Work with marketing to drive programs and events to extend the relationships to new prospects.
• Ensure uniformity on Airtel Look & Feel across wholesale partners
• Develop and implement effective processes and procedures for effective partner/trade governances
• Maintain a database of Competitor Partners, Schemes and Sales
• Ensure cross functional integration with networks for related trade intelligence on network quality
• Effectively integrate and execute zonal/regional and central sales strategies
• Liaise with finance on the prompt processing of trade credit & BG request
• Ensure integrated strategy with retail and alternate management
• Effectively liaise with Supply Chain Management to ensure maintenance of optimum stock level at regional/zonal warehouses.

Education & Experience

• A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business related discipline
• Minimum of 5years work experience.

Skills & Competencies:

• Strong communication skills and ability to lead cross functional teams.
• Very good interpersonal skills.
• Sound analytical skills
• Sensitive to understand customer expectations
• High level of planning & execution capabilities
• Understand financial tools and indices
• Process orientation.

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Job Description

• Technical Lead, Mobile Financial Services (MFS) is a solution architecture/project management role responsible for delivery and support of applications, tools, and utilities to support the Airtel MFS operation and commercial initiatives. 
• Individual would be responsible for end-to-end technical oversight of Airtel MFS platforms, i.e., responsible for delivery, integration, maintaining uptime, enhancements as per Business requirements, and Support of Airtel MFS Applications in a managed service environment.

Key Responsibilities

• Interpret URS (User Requirement Specification) / PCN (Product Concept Note) and develop CSRs (Customer Service Requests)
• Manage and Deliver New products and projects, following strict project management guidelines.
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes.
• Constitute cross-functional project teams.
• Drive requirement specification sessions (RSS)
• Should have worked in multi-vendor networks and have good knowledge of different standards.
• Understanding of IT systems and Applications like Mobile Money/E-commerce platforms, Billing, CRM, ERP, Sales Systems etc.
• Scan technology horizon and track emerging standards and trends.
• Adopt future proof technology.
• Uptime of application and services: Ensure uptime of Applications and Services as per agreed SLAs with the Partners.
• Alignment of systems to business strategy & delivery of services and resolution of issues.
• Continuously engage with business & technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.
• Ensure integration of various solutions with IT & Network Echo Systems to ensure the proper management of customer
• Work in close co-ordination with network team for selecting and implementing end to end customer lifecycle solutions for specific products.
• Responsible for the solution architecture and ensuring that the standard framework is always applicable.
• Develop and execute a solution strategy and business plan that supports product growth.
• Design and develop new systems that would support products and services for multiple market segments, across the entire spectrum of customers.
• Ensure prompt response to Group request on product development activities.

Educational Qualification & Experience

• B.Sc in Computer Science or related discipline
• Project management certification would be an advantage
• 8 to 10 years of IT experience
• At Least 4-5 years system operations experience
• At Least 3-4 years system Solution architecture experience is required.
• Experience working in a Financial Technology environment with necessary experience and knowledge working on financial platforms.
• Experience working for a Telecommunications company, enterprise company or billing/ CRM vendor in a business analysis role.
• Proven ability to analyze complex business requirements and deliver appropriate solutions.
• Direct team management experience.
• Experience with telecommunication products, processes, and markets
• Impact (and relative importance) of IT in telecoms today and in the future
• Experience in core banking implementation and Integration would be an added advantage.

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Purpose of the Job

• To provide Analytical support to Sales Management on Business Operational Processes and Incentive payment Management.

Key Responsibilities

• Writing and Updating process and Policies as required by the different units in S&D. KYC operations, Wholesale Channel Accounting, Sales Order processing, Trade Marketing, Channel Partner.
• Documenting Unit/departmental WOW to ensure smooth workflow.
• Initiating monthly payment process.
• Ensuring that all channel base and active partners are accounted for.
• Ensuring that complete information are generated by IT & BI.
• Ensuring that the KYC master is properly mapped to vendor type. that there is no mismatch in the amounts allocated to vendor types.
• Ensuring that all business rules are properly documented and adhered to in payments.
• Calculation and payments of KYC incentive to CP, SMF, MF, AES, SD and SROs to Deal codes & Banks.
• Calculation and payments of Channel tailing commissions & ORSC to all Channels. (CP, SMF, MF, SD, AES).
• Ensuring that there are no duplication of Deal codes across channels. (So no partner gets paid twice).
• Follow up with all payment stakeholders to ensure that monthly SLA is met.
• Communicate payments zonally & regionally.
• Interpreting business rules required for Promos.
• Ensuring proper validation of all OAFs for promos and reconciliation of accounts.
• Continuous improvements through operations automation.
• Collation of performance target and alignment to territory infrastructure as provided by regions for all frontline salesmen.
• Collation of all performance indexes (GADs, Activating Entities, CLS) from key stakeholders
• Calculating performance in line with approved management matrix
• Designing Info-path databases and tables to enable easy and seamless sharing and access of performance by Salesmen
• Data Collection and input for Market Developers payments
• Preparation of MD fixed and variable pay

Educational Qualification & Experience

• Candidates should possess a B.Sc / HND or its equivalent
• MBA optional
• 3 - 5 years’ experience in Sales/Marketing in Telco or FMCG
• Demonstrate an ability to be innovative and deliver value to the business
• Analytical, Energetic
• Proficiency in Excel

Skills & Competencies:

• Strong Analytical & Presentation Skills.
• Strong Interpersonal Skills
• Entrepreneurial Skills
• A team player with a strong streak of independence and out the box thinking abilities when required to go to it alone.
• Self-starter who can take initiative when required.
• Has a keen sense of the need to deliver services beyond the call of duty in order to achieve the set target.