Process & Automation Analyst at Airtel

Purpose of the Job

• To provide Analytical support to Sales Management on Business Operational Processes and Incentive payment Management.

Key Responsibilities

• Writing and Updating process and Policies as required by the different units in S&D. KYC operations, Wholesale Channel Accounting, Sales Order processing, Trade Marketing, Channel Partner.
• Documenting Unit/departmental WOW to ensure smooth workflow.
• Initiating monthly payment process.
• Ensuring that all channel base and active partners are accounted for.
• Ensuring that complete information are generated by IT & BI.
• Ensuring that the KYC master is properly mapped to vendor type. that there is no mismatch in the amounts allocated to vendor types.
• Ensuring that all business rules are properly documented and adhered to in payments.
• Calculation and payments of KYC incentive to CP, SMF, MF, AES, SD and SROs to Deal codes & Banks.
• Calculation and payments of Channel tailing commissions & ORSC to all Channels. (CP, SMF, MF, SD, AES).
• Ensuring that there are no duplication of Deal codes across channels. (So no partner gets paid twice).
• Follow up with all payment stakeholders to ensure that monthly SLA is met.
• Communicate payments zonally & regionally.
• Interpreting business rules required for Promos.
• Ensuring proper validation of all OAFs for promos and reconciliation of accounts.
• Continuous improvements through operations automation.
• Collation of performance target and alignment to territory infrastructure as provided by regions for all frontline salesmen.
• Collation of all performance indexes (GADs, Activating Entities, CLS) from key stakeholders
• Calculating performance in line with approved management matrix
• Designing Info-path databases and tables to enable easy and seamless sharing and access of performance by Salesmen
• Data Collection and input for Market Developers payments
• Preparation of MD fixed and variable pay

Educational Qualification & Experience

• Candidates should possess a B.Sc / HND or its equivalent
• MBA optional
• 3 - 5 years’ experience in Sales/Marketing in Telco or FMCG
• Demonstrate an ability to be innovative and deliver value to the business
• Analytical, Energetic
• Proficiency in Excel

Skills & Competencies:

• Strong Analytical & Presentation Skills.
• Strong Interpersonal Skills
• Entrepreneurial Skills
• A team player with a strong streak of independence and out the box thinking abilities when required to go to it alone.
• Self-starter who can take initiative when required.
• Has a keen sense of the need to deliver services beyond the call of duty in order to achieve the set target.