Warehouse Handler / Operator at International Golden Edge Trading (IGET) Limited

Job Summary

• We are seeking a reliable Warehouse Handler to join our logistics team. In this role, you will focus strictly on the physical movement, loading, unloading, and organization of inventory within our facility.
• The ideal candidate is a dependable team player who prioritizes workplace safety and can comfortably handle manual labor.

Key Responsibilities

• Receive goods: Unload incoming shipments from delivery trucks and inspect boxes for visible damage.
• Organize inventory: Safely move, stack, and arrange bulk products on shelves and in designated storage zones.
• Load shipments: Safely load outgoing goods, materials, and wrapped pallets onto transport vehicles.
• Maintain safety: Keep work zones, aisles, and loading docks clean and free of debris to prevent accidents.
• Assist the team: Support supervisors with general manual tasks to maintain an efficient warehouse floor.

Qualifications & Skills

• Physical ability: Able to lift up to 25kg regularly
• Work ethic: Consistent punctuality, reliable attendance, and a strong commitment to team safety.
• Experience: Previous experience on loading docks,or doing manual labor is a plus but not required.
• Teamwork: Ability to follow spoken instructions clearly and work well alongside team members.

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Job Summary

• We are looking for a skilled Customer Service Representative to join our dynamic e-commerce team. As a key member of our customer experience team, you will be the voice of our brand, handling customer inquiries, resolving issues, and driving satisfaction.

Key Responsibilities

• Respond to customer inquiries via phone, email, and social media
• Provide timely updates on order status, shipping, and delivery
• Resolve issues with orders, payments, and returns
• Maintain accurate records of customer interactions
• Collaborate with teams to resolve customer complaints
• Meet customer service standards and performance metrics

Requirements

• BSc Degree / HND in a related field (e.g., Business, Marketing, Communications)
• 2+ years of customer service experience (e-commerce experience is a plus!)
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Fluency in English, with knowledge of local languages a plus
• Proficiency in CRM Software.