Jobs at Franchise Management International

Job Description

• Serves coffee, tea, and other drinks to all the patient/guest in the designated areas
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitors supplies, and ensures adequate quantity for the day’s operation.
• Updates the consumption sheet, on the daily basis and inform the Supervisor of any challenges
• Keeps all the assigned public areas clean and tidy, clears tables after each usage
• Engages with patients/Guests and takes take orders for food and beverage.
• Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.
• Maintains confidentiality of proprietary materials and information.
• Protects and uses company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the patient's and patient’s guest’s name when possible.
• Anticipates patient and guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
• Thanks guests with genuine appreciation and provides a fond farewell.
• Discusses work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Develops and maintains positive and productive working relationships with other Team Members and departments.
• Set up event location according to the type of event and service standards, including types of table, linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Follows all appropriate and relevant SOP’s.

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification with 2 - 5 years work experience.

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Description

• The Chefs will be responsible for planning and managing the food preparation of a brand new world class food truck with a lounge for dinning.
• You will be asked to perform a range of duties including planning menus, training new staff, placing orders and recording inventory.

Main Job Responsibilities

• Ensure the highest quality and consistency for all the dishes served is achieved at all times
• Develop new menu options based on SKUs performance and customer demand
• Ensure that kitchen activities operate in a timely manner
• Resolve customer problems and concerns personally
• Monitor and record inventory, and order new supplies
• Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating
• Recruit and train new kitchen employees to meet restaurant and kitchen standards
• Create schedules for kitchen employees and evaluate their performance
• Adhere to and implement sanitation regulations and safety regulations

Knowledge and meaningful skills

• Candidates should possess an SSCE / GCE / NECO qualification.
• A minimum of 2 years’ experience in a similar role
• Strong knowledge of Italian cooking methods, kitchen equipment, and best practices
• Good understanding of MS Office and restaurant software programs
• Excellent communication and interpersonal skills.

Competencies:

• Hospitality:Responding to and dealing with questions, wishes, needs and interests of guests, stakeholders and colleagues (international and national), and always making our guests our number one priority
• Teamwork:To be willing and able to contribute to a mutual objective with others.
• Result-oriented:The focus on making objectives concrete and achieving results.
• Integrity:The reliable compliance with social/ethical norms and values within HMSHost, even under difficult circumstances.
• Quality-oriented:Making high demands of the products and services of HMSHost and continuously striving for improvements in quality.
• Learning ability:The ability and willingness to grow further to enable wide and continuous employability.
• Leadership:Inspiring others and obtaining support, agreement and action to head in a specific direction.
• Analytical Skills:The ability to thoroughly investigate situations and problems. Then, to find connections and draw logical conclusions.
• Coaching:Guiding others in the optimal utilization of their potential and increasing their capabilities by offering support and feedback
• Planning & Organizing: Effectively creating an overview to determine priorities and goals, and indicating the time necessary, activities and resources to achieve these.