Latest Job Vacancies at Flutterwave

The Role

• The User Policy team at Flutterwave is responsible for assessing, developing and enforcing policies that govern the use of our products and services users, as well as, establishing internal decision making structures that enable us to ensure the integrity of our payments ecosystem.
• User Policy Strategists will work with cross functional teams including product, engineering, risk strategy, risk partnerships, fraud, compliance, expansion and growth to define the the guardrails that ensures Flutterwave is setting the foundation for how digital payments are able to be used across the regions in which we operate.

Responsibilities
In this role you will:

• Understand the financial partner, card network and regulatory requirements around each of Flutterwave’s products. 
• Collaborate with key stakeholders (e.g. Product Managers, Engineering, Compliance, User Policy, Risk Partnerships, Legal, etc) to evaluate the user policy requirements of new products being developed. 
• Design policy frameworks for new or existing products, merchant categories, and users. 
• Evaluate existing terms of service to ensure they are aligned with our risk management strategies, controls, and partner requirements. 
• Think innovatively about undefined use cases around payments.
• Determine internal policies around onboarding and offboarding of merchants or users. 
• Work with the Transaction Monitoring, compliance and fraud teams to ensure our policies translate into controls and operationalize enforcement processes. 
• Articulate to senior management the impact of the policies you developed to ensure alignment with leadership. 
• Resolve product or financial partner roadblocks through thoughtful policies that drive confidence in Flutterwave’s risk management function. 

Required Competencies and Skillset to be a Waver

• 7+ years experience in payments at a card network, an acquiring bank or related payments technology company. 
• Demonstrable proficiency in risk, fraud, trust & safety.
• Experience developing policies that govern user behavior.
• Strong project management skills.
• Solutions based mindset when working cross functionally across various stakeholders.
• Negotiating with product, engineering, sales and legal to ensure alignment.

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About the Front End Engineer Role:
As Frontend Engineer, you will manage and seamlessly blend front-end and back-end web development. You will be responsible for implementing visual and interactive elements that users engage with through their web browser when using our products. Translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

What Your Day-to-Day Activities Will Be:

• Attend developer events.
• Develop new user-facing features.
• Create innovative solutions to web design issues to help make the application more visually appealing and enhance usability.
• Ensure quick Updates on our products application to make them effective.
• Ensure the technical feasibility of UI/UX designs.
• Ensures Troubleshooting and fixing issues on a product’s Frontend.
• Produce application architecture design translated from high-level product/user requirements
• Design, develop and deliver code that can support new product feature/enhancements in an agile environment.
• Optimise application for maximum speed and scalability.
• Assure that all user input is validated before submitting to back-end.
• Develop plan, process and timeline for development projects.
• Analyse, design and develop tests and test-automation suites.
• Provide ongoing maintenance, support and enhancements in existing systems and platforms.
• Collaborate cross-functionally with users, project managers, product managers and other engineers to achieve elegant solutions.
• Provide recommendations for continuous improvement.
• Work alongside other engineers on the team to elevate technology and consistently apply best practices.
• Contribute towards team, department and company goals.

Required competency and skillset to be a Waver:

• Proven work experience in software engineering
• In-depth knowledge and understanding of the organisation’s product and service offerings.
• In-depth understanding of software development languages like html and nodejs
• In-depth understanding of software development frameworks like angular, vuejs and react
• Understanding of micro service architecture
• Knowledge of writing unit tests
• Knowledge of continuous integration and delivery
• Strong DevOps focus and experience building and deploying infrastructure with cloud deployment technologies
• Capable of delivering on multiple competing priorities with little supervision.
• Excellent verbal and written communication skills.
• Ability to quickly learn new technologies
• Attitude to work
• Ability to grasp project requirements quickly

Key Performance Indicators:

• Timeliness of product build
• Clarity of documentation
• Quality of written codes
• Customer Satisfaction with product
• Short Cycle time (Time spent working on an issue)
• High velocity rate (Number of features delivered in a period)
• Fast backlog burn rate
• QA Kickback rate
• No of escaped bugs
• Defect removal efficiency
• Response time to customers enquiries and complaints across all channels