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Job Purpose

• The Plant training Coordinator will drive capability building of the plant workforce to support business performance by maintaining skill matrices and identifying upskilling opportunities. Coordinate annual training plans (Proactive & Reactive) from the line managers and report on progress via L&D KPIs. 
• Be the plants single point of contact (SPOC) with the groups centre of excellence and will coordinate trainee & onboarding programmes in alignment of UL requirements including WCM related capability training.

Key Job Roles & Responsibilities
Initiate the training and development process:

• Get relevant input for training buckets, this is taking from team room discussions, problem solving outcomes (5Why's, PDCAs, Improvement Projects) as well as annual training.
• Collaborate with HR Manager and HODs regarding training activities on site
• Engage with L&D Specialist regarding suitable solutions where the training solution does not exist/not part of the Annual Training Plan
• Consolidate departmental training needs by reviewing L&D inputs e.g. PDP as input to the annual LNA / budgeting process Partner with business leaders in implementation of process improvement and execution.
• Monitor productivity data and develop corrective action plans where necessary to achieve annual productivity improvements.
• Ensure all safety protocols are followed to maintain a safe working environment.

Prepare for training:

• Coordinate the logistics of the required training and ensure relevant presenters & candidates are present and available
• Request Purchase Order requests from Procurement, L&D Services team for external training as per the signed-off LNA
• Obtain approval from the Plant Manager for costs not included in the LNA.
• Implement the learning process

Effective use of SOP's:

• Implement the 8 step SOP process
• (Execution of the SOPs are relevant and effective, use the as training aid), track and check whether people are people being trained against SOP, identify gaps in SOP and ensure Line Manager updates the SOP document)
• Draw on the expertise of SMEs to run learning programmesEnsure all training completed is captured in Training Bucket and registers are completed
• Ensure all training registers and events are recorded.
• Adapt training programme to meet the needs of the team / plant / audience i.e. run 2-day programme over a two-week period with short intervals
• Conducts a quality assurance of Visual Boards by engaging with Line Managers / HOD's
• Update skill matrices after training on relevant skills are carried out.

Evaluate the effectiveness of training and develop progress report:

• Complete the Level 1 evaluations for formal classroom training, analyse the results and develop actions that will improve training effectiveness.

Monitor and Support Competency Acquisition Process:

• Assist Line Manager to develop annual CAP plan for teams
• Monitor weekly / monthly adherence to plan
• Support Line Manager to schedule formative and summative assessments
• Identify SME Assessors and ensure an adequate pool of assessors in the plant
• Administration of CAP Management system by ensuring information is accurate (Line Manager captures the assessment result, TC quality assures)
• Maintain skill matrices and update after training on relevant skills are carried out and evaluated.

Identify Training Solutions for future Pipeline:

• Trainees: Conduct monthly check in with trainee to identify opportunities for trainee to attend training as per the planned training programme.
• (Line Manager responsible to report on progress, driving the trainee programme progress)
• Apprentices: Ensure Apprentice training solutions are included in the training plan, identify opportunities for technical trainee to attend training as per the standard development programme.
• Learnerships: Coordinate of the Learnership Programme
• Plant coordination of any UL training requirements (i.e.WCM etc)

Reporting:

• Ensure the relevant KPI's are reported against weekly and monthly routines Training hours per employee, training plan compliance, SOPs training completeness etc.
• Communicate and share with relevant stakeholders on site.
• Skill matrix report.

Experience & Academic Requirements

• A Degree in Engineering, Food Science or a related field.
• Minimum of 3 years experience in a production role, preferably in the food and beverage industry.
• Strong leadership, problem-solving, and analytical skills.
• Proficiency in production management software and tools.
• Understanding of quality control, safety standards, and regulatory requirements in the beverage industry.

Key Competency Requirements:

• Excellent interpersonal skills
• Effective planning & organizing
• Results orientation
• Ability to work under challenging conditions
• Manufacturing Excellence
• Effective leadership and track record of building high performing teams
• Analytical, reporting and communication
• Coaching and mentorship.

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Responsibilities

• Ensure that invoices are prepared and sent to customers in a timely and accurate manner, based on sales orders and contracts.
• Monitor customer accounts to ensure that payments are correctly applied and received in a timely fashion.
• Utilize various communication channels, such as phone calls, emails, and letters, to follow up with customers and collect outstanding payments.
• Investigate and resolve any payment discrepancies or disputes in a professional and timely manner.
• Work closely with the sales team and other internal stakeholders to address customer concerns and ensure that issues are resolved promptly.
• Keep accurate records of customer interactions and transaction details within the accounting system.
• Distribute monthly statements to customers to keep them informed of their outstanding balances.
• Generate financial reports related to accounts receivable, including aging reports, cash collections, and bad debt analysis.
• Collaborate with the credit department to assess the creditworthiness of new and existing customers and establish appropriate credit limits.
• Assist with month-end and year-end closing activities by preparing reconciliations and reports for management.

Required Qualifications

• A Degree in Accounting or Finance is preferred.
• Proven experience in accounts receivable or a related field.
• Familiarity with financial accounting software, such as QuickBooks or SAP.
• Basic knowledge of financial statements and reporting.
• Strong problem-solving and analytical skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work with confidential information and maintain high levels of professionalism and integrity.

Accounts Receivable Required Skills:

• Strong attention to detail and ability to work with numbers accurately.
• Excellent written and verbal communication skills to effectively interact with customers and internal teams.
• Proficiency in using accounting software and Microsoft Office Suite, particularly Excel, for data entry, analysis, and reporting.
• Strong problem-solving skills to identify and resolve payment discrepancies or issues.
• Ability to prioritize tasks and manage time effectively to meet deadlines.
• Excellent organizational skills and ability to maintain accurate and up-to-date records.
• Knowledge of accounting principles and understanding of accounts receivable processes.
• Ability to work independently and collaboratively within a team environment.

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Job Purpose

• The Production Team Leader will provide hands-on leadership on a production shift within the plant to ensure that production schedules are met safely and on time, while continually reducing costs and increasing overall efficiencies.

Responsibilities

• Lead and collaborate effectively with the production team to meet production targets.
• Ensure adherence to production schedules and collaborate with quality teams for product integrity.
• Manage machinery operation, including disassembly, reassembly, and calibration.
• Conduct yield reconciliations at the end of each batch.
• Oversee the completion of all necessary documentation, including line logs and quality records.
• Ensure the cleanliness and maintenance of production areas, tooling, and machinery.
• Manage shift handovers for seamless production continuity.
• Address and escalate issues to management and lead problem-solving efforts.
• Conduct product trials and contribute to continuous improvement initiatives.

Requirements

• Degree / HND in Engineering and or other related fields.
• Minimum 5 years related experience in similar role in Production.
• Beverages manufacturing experience is an added advantage.

Key Competency Requirements:

• Ability to lead, organize and succeed in a very fast paced, rapidly growing manufacturing environment.
• Ability to sustain and develop team working and team-based problem solving.
• High level of numerical and analytical ability.
• Possess the ability to lead and motivate a team.
• Ability to build effective relationships with work colleagues.
• Able to achieve results by setting high standards and committing to clear objectives.
• Adaptable to change and varying situations.
• Ability to show resilience and a flexible approach.
• Excellent communication skills.
• Strong analytical and problem-solving skills.
• Strong people and performance management skills.
• Full understanding of customer expectations and deliverables.