Jobs at 1860 Travels Limited

Key Responsibilities

• Handle flight bookings, fare searches, ticketing, reissues, and cancellations.
• Manage hotel reservations, ensuring timely confirmations and high service standards.
• Package and process holiday/tour bookings (local and international).
• Provide and issue travel insurance for clients.
• Offer expert travel advice, visa information, and itinerary planning.
• Attend to customer queries across calls, emails, and walk-in clients.
• Maintain updated knowledge of airline rules, travel regulations, and industry changes.
• Ensure all bookings are accurately entered into company systems.
• Work closely with corporate and sub-agent teams to manage travel requests efficiently.
• Maintain high levels of professionalism, confidentiality, and customer satisfaction.

Requirements

• Minimum 2-4 years experience in a travel agency or travel services environment.
• IATA Certification/Accreditation (Preferred).
• Strong knowledge of Amadeus, Sabre, or other industry-standard GDS platforms.
• Excellent communication and customer service skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of global destinations, airlines, GDS, travel regulations, and travel insurance.
• Good organisational and data-entry skills.

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Job Summary

• We are seeking an experienced and results-driven Business Manager to oversee and grow all operational functions of our travel agency. The ideal candidate will manage daily operations, optimize performance across departments (Marketing, Finance, Administration), and ensure excellent service delivery across all travel services offered by the company. This leadership role requires strategic planning, strong commercial insight, and a hands-on approach to managing teams and operations.

Key Responsibilities

Operational Management

• Oversee and coordinate all unit operations including flight bookings, hotel reservations, tour packages, visa applications, travel insurance, and transfers. 
• Ensure daily operations run efficiently to meet service delivery targets and customer satisfaction standards. 
• Implement and enforce operational policies, procedures, and performance standards.
• Monitor quality delivery of travel services across all channels.

Strategic Leadership & Growth

• Develop and execute business strategies aligned with company goals to drive profitability and market share growth.
• Identify and capitalize on new business opportunities including corporate accounts, partnerships, and niche market segments.
• Lead the planning and execution of promotions, campaigns, and partnership initiatives.

Marketing & Client Development

• Oversee marketing efforts to grow customer base and enhance brand visibility.
• Guide the marketing team in digital campaigns, social media initiatives, and travel product promotions.
• Build and maintain strong relationships with clients, travel partners, suppliers, and industry stakeholders.

Financial & Administrative Oversight

• Prepare and manage budgets, ensuring effective cost control and revenue optimization.
• Track financial performance, sales figures, and prepare regular reports for senior management.
• Supervise invoicing, billing, expense reconciliation, and liaison with financial institutions where necessary.
• Ensure compliance with regulatory standards and company protocols.

Team Leadership & HR Management

• Lead, mentor, and develop travel operations, marketing, administration, and finance teams.
• Oversee recruitment, performance evaluations, and professional development programs.
• Promote a collaborative and high-performance work culture.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, Hospitality, Tourism, or related field.
• Minimum 5–7 years’ experience in travel operations or travel management (leadership experience preferred). 
• Proven ability to manage multiple service lines (flights, hotels, tours, visa, insurance, transfers).
• Strong business acumen with experience in strategic planning, budgeting, and financial reporting.
• Excellent leadership and team management capabilities.
• Experience with Global Distribution Systems (GDS) e.g., Amadeus, Sabre, Galileo; proficient in MS Office and travel software. 
• Outstanding communication, problem-solving, and customer service skills.
• Ability to work under pressure and adapt to a fast-paced travel environment.

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Job Summary

• The Web Development Officer will be responsible for ensuring that the company website is live, functional, accurate, and up to date.
• The role focuses on managing online inventory, updating content, monitoring site performance, and submitting weekly reports.
• This is a hybrid role requiring onsite presence twice a week, with the remainder of work done remotely.

Key Responsibilities

• Ensure the company website is always live, functional, and accessible
• Update and manage online inventory, including travel packages, flights, hotels, and services
• Upload and update website content, promotions, and offers
• Monitor website performance, errors, broken links, and downtime
• Liaise with internal teams and service providers to resolve website or inventory issues
• Maintain accuracy of pricing, availability, and service descriptions
• Prepare and submit weekly activity and performance reports detailing growth trend via web analytics
• Work out possible development areas to keep web resources up to meeting latest online experience
• Attend onsite meetings twice weekly for coordination and updates

Requirements & Qualifications

• Diploma, HND, or Bachelor’s degree in IT, Computer Science, Digital Marketing, Business Administration, Travel & Tourism, or related field
• Experience using website content management systems (CMS)
• Basic knowledge of website hosting and online platforms
• Strong attention to detail and organisational skills
• Ability to work independently and meet deadlines
• Good written and verbal communication skills

Nice to Have

• Experience in the travel or tourism industry
• Basic SEO knowledge
• Familiarity with web analytics tools
• Basic HTML/CSS or website troubleshooting skills

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Job Summary:

• We are seeking a digitally savvy, creative, and culturally aware Media Officer to manage all social media platforms for the company.
• The ideal candidate must have a strong understanding of digital culture, online trends, and audience behaviour, with the ability to use humour, timely memes, and relatable content to drive organic engagement while maintaining a professional brand image.

Key Responsibilities

Social Media & Digital Presence

• Manage and grow all company social media platforms including Instagram, Facebook, X (Twitter), TikTok, and LinkedIn.
• Develop and execute content strategies that reflect current digital trends, internet culture, and audience interests.
• Ensure consistent brand voice while adapting tone to suit each platform and audience.

Content Creation & Trend Engagement

• Create engaging content including posts, reels, short-form videos, stories, and captions.
• Use humour, timely memes, trending formats, and culturally relevant references to spark organic engagement and conversations.
• Monitor trending topics, viral content, hashtags, and platform updates, and apply them appropriately to the brand.
• Balance creativity with brand integrity, ensuring content remains respectful and aligned with company values.

Audience Engagement & Community Management

• Actively engage with followers by responding to comments, messages, and mentions in a timely and brand-appropriate manner.
• Encourage audience interaction through polls, questions, trends, and interactive content.
• Build a loyal and engaged online community around the brand.

Campaign & Marketing Support

• Support promotional campaigns, travel deals, and service launches through creative digital storytelling.
• Collaborate with management and operations teams to highlight available travel products and services.
• Assist with paid campaigns where required, ensuring creative content supports campaign goals.

Reporting & Performance Tracking

• Track social media performance using analytics tools and platform insights.
• Prepare weekly and monthly reports on engagement, reach, follower growth, and content performance.
• Use data and audience feedback to continuously refine content strategy.

Qualifications & Experience

• Bachelor’s degree or diploma in Mass Communication, Media Studies, Marketing, Digital Marketing, or a related field.
• Minimum 1–3 years’ experience managing social media accounts for a brand, business, or digital platform.
• Demonstrated understanding of digital culture, online trends, and audience engagement mechanics.

Skills & Competencies

• Strong knowledge of social media platforms and their evolving algorithms.
• Proven ability to create relatable, humorous, and trend-aware content that drives organic engagement.
• Excellent writing, captioning, and storytelling skills.
• Basic graphic design and video editing skills (e.g., Canva, CapCut, Adobe tools).
• Good judgement on what is timely, appropriate, and brand-safe.
• Organised, proactive, and able to work independently.