Jobs at ThePush

Description

• Our client is seeking a detail-oriented and customer-focused Travel Agent to manage client bookings, provide expert travel advice, and deliver exceptional service experiences.
• This role is ideal for someone with a passion for travel, strong organizational skills, and the ability to create tailored travel solutions that meet diverse client needs.

Scope of Work

• Consult with clients to understand their travel needs, preferences, and budget.
• Recommend suitable destinations, tour packages, flights, hotels, and other travel services.
• Prepare detailed itineraries and travel documentation in line with client requirements.
• Manage end-to-end booking processes, including reservations, ticketing, and confirmations.
• Provide accurate information on visa requirements, travel insurance, and destination guidelines.
• Handle changes, cancellations, or adjustments to bookings efficiently.
• Maintain strong relationships with airlines, hotels, and tour operators to secure the best deals.
• Keep clients informed about promotions, discounts, and seasonal travel offers.
• Ensure accurate record-keeping of all transactions and client interactions using the CRM system.
• Stay updated on global travel trends, industry regulations, and destination information.

Key Requirements

• Bachelor’s degree, HND, or OND in Tourism, Hospitality, Business, or a related field.
• 3–4 years of relevant experience as a Travel Agent or in a similar role within the travel and tourism industry.
• Proficiency in booking and reservation software such as Amadeus, Sabre, Galileo, or similar platforms.
• Knowledge of CRM and itinerary-building tools (e.g., Trip Creator, Tourwriter) is an advantage.
• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Attention to detail with a high level of accuracy in bookings and documentation.
• Ability to handle multiple client requests in a fast-paced environment.
• Passion for travel and strong knowledge of destinations, airlines, and hotels.

go to method of application »

Job Summary

• Our client is seeking an experienced and reliable Driver to support various transport-related responsibilities.
• In this role, you will be responsible for the timely and safe transportation of clients and staff, primarily for marketing events, presentations, and other essential business functions.
• The ideal candidate should exhibit strong communication skills and prioritize safety while contributing to the smooth execution of company operations.

Responsibilities

• Map out driving routes ahead of time to determine the most expedient trip
• Ensure the car seats are clean and comfortable for all riders
• Book car wash and detailing services to maintain the interior and exterior cleanliness of the car
• Perform daily inspections on the assigned vehicle, at the beginning and end of each work day.
• Ascertain that the car is properly cleaned and maintained and that any need for repairs is outlined and
• reported timeously.
• Use standard maps or the GPS to map safe routes to destinations, ensuring that timelines are met.
• Safely drive assigned office vehicles by following set rules and regulations.
• Perform both preventative and regular maintenance on assigned vehicles, and ensure that proper
• detailing is performed.
• Driving the company pool cars for sales team presentations, site inspections and allocations
• Attending to other staff driving request
• Any other task that may be assigned by the Management

Key Requirements

• Minimum academic qualification of an S.S.C.E / OND
• A valid driver’s license and a clean driving record
• Two to three years of proven experience as a Driver
• Good knowledge of area roads and neighborhoods around Lagos
• Familiarity with GPS devices
• Ability to lift heavy packages and luggage
• Availability to occasionally take weekend shifts
• A polite and professional disposition
• Ability to remain calm in stressful driving situations (e.g. at rush hour)
• Must be residing in Lagos.

go to method of application »

Job Description

• The Operations Manager plays a pivotal role in driving the efficiency, productivity, and overall effectiveness of the company’s daily operations.
• This role requires a blend of strategic oversight and hands-on coordination, covering multiple departments including Property Development, Sales, Facility Management, Client Services, and Administration.
• The Operations Manager ensures seamless project execution, promotes interdepartmental synergy, and supports business growth while upholding the highest standards of quality and compliance.

Scope
Business Operations:

• Manage and coordinate day-to-day company operations across departments.
• Develop and implement operational strategies to enhance productivity, efficiency, and service delivery.
• Ensure company policies and procedures are effectively communicated and adhered to across all units.
• Prepare, review, and ensure the timely execution of Contracts of Sales in collaboration with the Sales and Legal teams.
• Oversee the management of drivers and company vehicles, ensuring proper scheduling, vehicle maintenance, documentation, and adherence to company transport protocols.

Process Optimization:

• Evaluate and refine internal systems and workflows to eliminate inefficiencies.
• Implement technology solutions (e.g., project management and property management software) to streamline operations.
• Establish KPIs and reporting mechanisms to track and improve operational performance.

Team Leadership & Development:

• Support department heads in building, mentoring, and managing high-performing teams.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Facilitate regular staff reviews, training, and professional development programs.

Financial Oversight:

• Monitor and control operational and project budgets.
• Collaborate with Finance to analyze performance metrics and provide data-driven insights.
• Identify cost-saving opportunities and optimize resource allocation.

Quality Control:

• Define and maintain operational and project quality standards.
• Ensure compliance with all relevant regulations, building codes, and internal benchmarks.
• Conduct regular reviews and audits to uphold service excellence and client satisfaction.

Client & Stakeholder Management:

• Act as a liaison between the company and its clients/stakeholders.
• Provide timely updates, manage client expectations, and ensure issues are resolved promptly.
• Support business development by identifying opportunities to improve service delivery and customer experience.

Key Requirements
Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, Real Estate, or a related field
• 4–8 years’ experience in operations management, preferably within real estate, property development, or construction.
• Proven experience overseeing multi-departmental operations and leading teams.

Core Competencies:

• Strong knowledge of real estate operations, contract management, facility management, and compliance standards.
• Solid financial acumen with experience in budgeting, cost control, and performance reporting.
• Proficiency in project management and property management software.

Skills & Attributes:

• Strong leadership, organizational, and decision-making skills.
• Excellent analytical, problem-solving, and stakeholder management abilities.
• High level of professionalism, integrity, and attention to detail.
• Proficiency in Microsoft Office Suite.