Trending Jobs at Qore Technologies Limited

Job Summary

• Logical architecture diagram – capturing all logical components and providing detailed descriptions of each diagram. The Technical Writer will obtain information regarding logical architecture via workshop sessions with product Engineering Managers, with the sessions conducted as part of knowledge transfer for all stakeholders present, for improved effectiveness and efficiency.
• Deployment architecture diagram – capturing all physical components and providing detailed descriptions of each diagram. The Technical Writer will obtain relevant information regarding deployment architecture via workshop sessions with product Engineering Managers, with the sessions conducted as part of knowledge transfer for all stakeholders present, for improved effectiveness and efficiency.
• Database structure for external databases. This is the connection of the system to the data dictionary/schema, low level diagrams, and sequence diagrams. The Technical Writer will ensure the required information is obtained promptly from the third-party custodian(s) of the company’s external databases.
• Mapping of all logical components to location in repository. The Technical Writer will obtain all required information via workshop sessions with product Engineering Managers, with all relevant stakeholders present.
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Write easy-to-understand user interface text, online help, and developer guides.
• Create tutorials to help end-users use a variety of applications.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain the information architecture.

Requirements

• BSc in Computer Science, Computer Engineering, or in a related discipline is preferred.
• Proven working experience in technical writing of software documentation.
• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Excellent written skills in English.
• Strong working knowledge of Microsoft Office.
• Basic familiarity with the SDLC and software development.

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Job Summary

• Manage the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Coordinate and prioritize incoming communications, including emails, calls, and correspondence.
• Prepare, review, and edit reports, presentations, and other documents for accuracy and professionalism.
• Organize and support board meetings, executive team meetings, and other high-level events.
• Conduct research and provide briefing materials to assist the CEO in strategic decision-making.
• Act as a point of contact between the CEO and internal teams, clients, and external partners.
•  Track and follow up on action items from meetings, ensuring timely completion.
• Handle confidential information with the highest level of discretion and professionalism.
• Support special projects and initiatives assigned by the CEO.

Requirements

• BSc in Business Administration, Management, or a related field from a reputable and accredited institution.
• 3+ years of experience as an Executive Assistant supporting C-level executives.
• This role requires occasional onsite c-level meetings; therefore, proximity to the office location is an added advantage
• Exceptional organizational, time management, and multitasking skills.
• Excellent written and verbal communication abilities.
• Strong problem-solving skills and the ability to anticipate the needs of the CEO.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools.
• High level of discretion, integrity, and professionalism in handling sensitive information.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to build relationships across all levels of the organization.

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Job Summary

• Provide first-line and second-line support for the Core Banking Application (CBA), ensuring timely resolution of incidents and service requests.
• Monitor system performance, investigate issues, and troubleshoot application-related problems to minimize downtime and business impact.
• Log, track, and resolve support tickets in line with defined SLAs, escalating complex issues where necessary.
• Support daily operational activities including system checks, reconciliations, batch monitoring, and end-of-day processes.
•  Collaborate with Product, Engineering, and Infrastructure teams to resolve defects and implement fixes or enhancements.
• Support product releases, upgrades, and patches, including testing and post-deployment validation.
• Maintain accurate documentation for incidents, resolutions, FAQs, and standard operating procedures (SOPs).
• Provide support to internal stakeholders and external clients, ensuring a high-quality customer experience.
• Assist with user access management, configuration updates, and data-related requests as required.
• Support compliance, audit, and reporting requirements related to the Core Banking system.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–4 years of experience in application support, product support, or IT operations, preferably within fin-tech, banking, or financial services.
• Hands-on experience supporting Core Banking Applications or financial systems is highly desirable.
• Strong understanding of transaction processing, reconciliations, and banking operations.
• Ability to troubleshoot system issues and analyze logs or data to identify root causes.
• Familiarity with ticketing tools, monitoring systems, and incident management processes.
• Strong communication skills with the ability to explain technical issues clearly to non-technical stakeholders.
• Good documentation, organizational, and time-management skills.
• Ability to work in a fast-paced environment and support critical systems

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Job Summary

• Support the implementation of people programs and processes that improve employee experience and operational efficiency.
• Assist in the onboarding and offboarding of employees, including data collection, profile setup (Zoho), confirmations, and exit documentation.
• Help maintain accurate and up-to-date employee records and support HR audits and reporting.
• Assist in coordinating performance management processes, including tracking and reporting.
• Support vendor and service provider management as needed, including processing relevant documentation or invoices in collaboration with Finance.
• Collaborate with cross-functional teams to execute HR and People & Culture initiatives.
• Utilize HR tools and systems effectively, including HRIS platforms and Office 365 tools (Forms, Excel, Word, PowerPoint).
• Assist with employee engagement activities, policy implementation, and other HR projects as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field
• Must be a recent graduate or a newly deployed NYSC corps member
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and a willingness to learn HRIS systems.
• Ability to work collaboratively in a team and take initiative on assigned tasks.
• Eagerness to learn, proactive mindset, and high level of professionalism.