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  • Posted: Jun 1, 2022
    Deadline: Not specified
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  • Afriex is a fast and easy to use service that allows you to buy cryptocurrency using your bank card. We fulfill every trade directly, so no more waiting for people to trade with or haggling over prices. You can get your crypto quickly and easily. And we don’t hold your bitcoin, it is sent directly to your wallet. We’re currently based in Lagos, N...
    Read more about this company

     

    Technical Customer Support Associate

    Job Description
    You'll need to: 

    • Answer the phone: respond to customer questions and complaints. This is an English speaking audience that lives in America and sends money home to Africa
    • Respond to customer inquiries on live chat: you may have multiple chats going at once
    • Answer emails in a timely manner
    • Multitask: As you can see customers can contact us from many channels and we must be able to respond to them
    • Document your insights and make suggestions to the product team
    • Make good judgements.

    Requirements
    You need: 

    • Interested candidates should possess relevant qualifications.
    • Excellent English speaking and writing skills
    • Demonstrate a strong education background
    • Willingness to learn
    • Customer service experience
    • Bonus if you have worked at a fintech company
    • Your own laptop - Afriex has a Bring Your Own Device Policy (BYOD) for all roles.

    go to method of application »

    Senior Product Designer

    Job Description
    You'll need to: 

    • Lead product design vision as a hands-on designer and providing guidance for design team output, facilitating cross-functional partnerships and implementing effective design processes.
    • Develop and ship design system that define Afriex and deliver these across iOS/Android and web. Look for larger patterns to make it easier to create features end-to-end: solid primitive items, types, colors and components etc.
    • Work and iteratively improveon the user experience of Afriex app for both iOS/Android, primarily on mobile
    • Participate in regular design reviews where you’ll seek out and incorporate relevant feedback on your designs. Drive design initiatives from conception to completion – taking ideas from inception to development with multiple iterations that take into account user feedback from usability studies and feedback
    • Own the craft quality of the shipped experiences in Afriex product and grow the level of design craft in the team and org. Leading this space means you get to maintain, improve, and innovate.
    • Lead and influence cross-functional product vision, champion craft and maintain a high-quality bar for shipped experiences and execute on the product roadmap
    • Be a core driver of decisions to improve Afriex product quality in both the short and long run while balancing customer and business needs.
    • Optimally scale design resources across brand/marketing and product.
    • Hire, mentor, align and amplify the team from strategy through delivery.
    • Work closely with engineers and product manager to define both the long-term strategy and the short term tactics for our products
    • Collaborate daily with Engineering, Product, Customer service, and User Research.

    Requirements
    You're a great fit if:

    • Interested candidates should possess relevant qualifications
    • You possess 6+ years of professional product design experience
    • You have experience designing and shipping consumer-facing experiences for web and mobile
    • You possess strong UX craft, visual design and written communication — you can break down complex experiences and design with consideration for all touchpoints
    • You have experience working in a collaborative, remote environment with, engineers and cross-functional teams
    • You're fluent in Figma, Photoshop, and prototyping tools
    • You're open-minded
    • Experience in financial services is a plus.

    You need:

    • Your own laptop - Afriex has a Bring Your Own Device Policy (BYOD) for all roles.

    go to method of application »

    Solidity Engineer

    Requirements
    You might be a great fit for the role of Blockchain engineer if:

    • You have experience working on blockchain technologies: In this role you will research, experiment, invent new products generally related to blockchain and automation space. Curiosity and fearlessness are key ingredients. In short, you must be able to take on new technical challenges without much supervision.
    • You hold yourself and others to a high bar when working with production systems: You will design, build and maintain APIs, user-facing experiences, services, and systems. You will engineer money-movement infrastructure, data pipelines, banking systems, and more. You will leverage the best of Afriex’s stack and build from the ground up when needed.
    • You thrive in a collaborative environment involving different stakeholders and subject matter experts: Implementing a production-ready financial platform is difficult interdisciplinary work. We’re seeking someone who’s up to the challenge. You should not be afraid to ask a lot of questions: you should know how to notice when you’re confused and say so when you are. At the same time, you should have the drive and the organizational skills to take charge of your learning. We’ll work together to strike a healthy balance between collaboration and independence.
    • You have strong skills for asynchronous communication and remote work: Work at Afriex has always been asynchronous and fully remote, and will continue to be so after the COVID-19 pandemic’s travel restrictions are over. We’re looking for an empathetic person who doesn’t mind collaborating asynchronously, with the excellent verbal and written communication skills necessary to thrive in that environment. After it is safe to travel, we plan to bring the team together in person approximately once per quarter (but we won’t be doing that until it is safe).

    Please consider applying even if you don’t have:

    • A College Degree in Computer Science or Engineering,

    Although you should have:

    • Strong coding experience with production-grade software that you can point to.

    You Beed:

    • Your own laptop - Afriex has a Bring Your Own Device Policy (BYOD) for all roles.

    go to method of application »

    Senior Full Stack Javascript Engineer

    Job Description

    • As one of the first technical hires outside of the two co-founders, this role is as close to being a founder of a company as you can get without starting one yourself!
    • Your role will be to define and deliver features, fully own parts of the stack, and ultimately do whatever is necessary to make the customers happy.
    • If you enjoy taking responsibility, have lots of ideas for improving product & process, and have thought about starting a company yourself, this role could be for you!
    • You may work in-person or remotely until end of COVID.
    • We do provide relocation assistance.
    • As a founding engineer, you will receive substantial equity compensation, but should expect cash compensation to be below market rates.

    Requirements
    You'll be a great fit if:

    • Have at least 6 years' experience writing and shipping production-grade code that makes a real impact. We don't mind where you got the experience, but having some is crucial.
    • Be comfortable working across the stack and be curious about new technologies. We would prefer if in addition to this versatility and curiosity, you have deep experience or specialization in one of front-end, back-end, infrastructure or Blockchain technology.
    • Be entrepreneurial. This means finding problems without being told about them, thinking independently about issues and clearly advocating your position, and taking full ownership of your work, even if things go wrong.

    You need:

    • Your own laptop - Afriex has a Bring Your Own Device Policy (BYOD) for all roles.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Application Details

    • Send in your CV
    • Send in a sample or description of your product work. Your work sample can be one or more public links to products you’ve worked on, or if your best work has happened behind closed doors, it can be a description of the work you did in enough detail for us to understand it.
    • Initial interview: We’ll chat with you about your background, prior experience, motivation for working at Afriex, and other introductory things. This call is about getting to know you on your terms. After the call, we’ll send you a short take-home assignment, this assignment is more of an opinion piece and should only take 30 minutes to 1 hour. It is meant to measure general product sense and communication skills. It is also used as a good discussion point for the rest of the interview.
    • Technical interview: In this interview, You’ll meet with an Afriex team member, Investor or advisor to discuss how you would tackle various problems.  We don’t expect you to know the answer to every question we might ask—an impressive technical interview might just as much mean that you asked insightful questions as that you had insightful answers.
    • Final team interview: After the technical interview, we’ll let you know whether we’re interested in moving forward to a final interview where you’ll get an opportunity to talk to the entire team at Afriex. We’ll ask you more questions about your leadership and organizational experience and you’ll be able to ask any questions you still have about our culture, our plans, our upcoming technical challenges, and whatever else comes to your mind.
    • Offer: After the final interview, we’ll let you know whether we’re interested in extending an offer.
    • If we extend an offer, our team members will continue to be available for you to ask anyone any questions that might have come up for you since the last interview.

    Note: All of our interviews will be conducted over video chat.

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