Jobs at Prixair Group

Job Summary

• The Shawarma Outlet Supervisor is responsible for overseeing daily operations, ensuring high-quality food preparation, excellent customer service, and efficient staff management.
• The supervisor ensures that the outlet runs smoothly, maintains hygiene standards, and meets sales targets.

Key Responsibilities

• Supervise and coordinate the activities of kitchen and service staff
• Ensure shawarma and other menu items are prepared according to quality and hygiene standards
• Monitor food portioning, presentation, and consistency
• Handle customer inquiries, complaints, and feedback professionally
• Maintain cleanliness and sanitation of the outlet in line with health regulations
• Manage staff schedules, attendance, and performance
• Train new employees on food preparation, safety, and customer service
• Monitor inventory levels and coordinate stock replenishment
• Ensure proper storage of ingredients and minimize wastage
• Oversee cash handling, sales tracking, and daily reporting
• Ensure compliance with company policies and safety standards.

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Responsibilities

• Customer Service: Greet customers, take orders clearly, and answer questions about menu items (e.g., shawarma wraps, toppings, drinks).
• Order Processing: Input orders into the POS system accurately and communicate them to kitchen staff.
• Handling Payments: Accept cash, card, or mobile payments, give correct change, and issue receipts.
• Menu Knowledge: Understand ingredients, combo options, pricing, and promotions to assist customers effectively.
• Maintaining Cleanliness: Keep the cashier area, counter, and dining area clean and organized.
• Order Coordination: Call out completed orders and ensure customers receive the correct items.
• Upselling: Suggest add-ons like drinks, fries, or extra toppings to increase sales.
• Stock Monitoring: Notify management when items like wraps, drinks, or packaging are running low.
• Daily Cash Handling: Balance the cash register at the start and end of shifts.

Skills & Requirements

• Interested candidates should possess a Bachelor's Degree.
• Good communication and interpersonal skills
• Basic math skills for handling cash
• Ability to work in a fast-paced environment
• Attention to detail
• Friendly and professional attitude
• Previous cashier or food service experience (optional but helpful)